Payoneer Banking Ops Associate 

United States, New York, New York 

53418035

What you’ll do:

• Daily handling of processing global bank transfers to our customers
• Local point of contact for managing relationships with partner banks & providers, including daily communication via email and phone
• Processing and monitoring our global bank payments and transactions with banks and providers aiming at avoiding any kind of delay/error – statuses, volumes, duplicates, rates, fees, technical issues, etc.
• Providing insights and suggestions on improvements and optimizations of the various flows
• Supporting internal and external customers regarding the Global Bank Transfer product
• Owning and maintaining ongoing communication cadence with internal and external banking relationship contacts

What we’re looking for:

• 3+ years of experience in the Banks/FX industry
• Advanced proficiency in Microsoft Excel and Outlook required
• Professional experience working with SQL required
• Bachelors Degree
• Ability to analyze and action data
• Excellent written and verbal internal and external communication skills
• Ability to multi-task and work with many systems and different global teams within the company
• Curious and creative thinker, proactive, problem solver
• Strong Team Player
• Strong communication and customer service skills
• Action orientated and can handle high stress/impact events

What we offer:

• Outstanding discounted medical, dental, and vision insurance (coverage starting on Day 1) HSA and FSA
• 401K with employer match
• Employee Stock Purchase Plan (ESPP)
• Fitness/Wellness reimbursement
• Generous PTO, paid holidays, and parental leave
• Learning and development opportunities
• Flexible work from home schedule
• Volunteer activities
• Fun office culture with supportive leadership

The annual base salary range for this position is: $75,000 - $85,000.