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JPMorgan Embedded Payments Product Manager - Vice President 
United States, Texas, Plano 
526380477

Today

Job responsibilities
  • Develops a product strategy and product vision that delivers value to customers
  • Working with Product Managers to help drive Client success including new feature adoption, Client growth, and issue resolution
  • Own process to track and drive Client documentation, including setting up and publishing Client meeting notes, document and drive next steps and issue resolution
  • Assist with the planning and delivery of the strategic product roadmap through collaboration with various stakeholders
  • Analyze the needs of the various persona’s which use or interact with the service, document their user journeys and use cases
  • Liaise with the Embedded Payments feature development teams to ensure that they understand these requirements
  • Build and maintain working relationships with stakeholders across different functions (e.g., Legal, Risk, Compliance Operations, Technology etc.)
  • Maintain internal and Client documentation
  • Assist in production support for clients including troubleshooting client issues, defect management and client escalations
  • Support ongoing sales and marketing efforts as a product consultant and subject matter expert on Embedded Payments Product
  • Assist in implementation of Client programs including configurations and setups
Required qualifications, capabilities, and skills
  • 5+ years of experience or equivalent expertise in product management or a relevant domain area
  • Advanced knowledge of the product development life cycle, design, and data analytics
  • Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
  • Project management experience with ability to manage multiple projects at one time
  • Relevant Product Management experience
  • Payments Product Management experience
  • Familiarity with Agile development methodology
  • Experience documenting requirements and use cases
  • Experience in collaborating with sales, technology, operation, service, risk, compliance and legal teams and command strong influencing skills.
  • Strategic thinker with the ability to motivate and drive tactical execution.
Preferred qualifications, capabilities, and skills
  • Demonstrated prior experience working in a highly matrixed, complex organization
  • Creative problem solver, capable of developing innovative and differentiated solutions
  • Strong presentation and communication skills
  • Analytical skills and demonstrates attention to detail in written documentation
  • Organizational and time management skills
  • Proficient in Microsoft Word, Excel, and PowerPoint