JPMorgan Product Manager - Payments Vice President 

United States, Texas, Plano 

890664404

In this highly analytical role, you will drive product innovation and deliver high-quality solutions that resonate with clients. and leverage automation and AI (Artificial Intelligence) /ML (Machine Learning) techniques to streamline payment processes, focusing on interchange and network fees.

Job responsibilities

• Develops a product strategy and product vision that delivers value to customers
• Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
• Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
• Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
• Develop technical proof of concepts to support technology partners in scaling efforts. Create an automation roadmap to streamline payment brand implementation end-to-end.
• Develop and maintain a product strategy, vision, and roadmap for expanding payment processing platforms.
• Conduct discovery and market research to integrate customer solutions into the product roadmap.
• Manage and develop a product backlog to support strategic goals and value propositions.
• Track key success metrics such as cost, functionality, risk posture, and reliability. Define and track KPIs to measure customer lifecycle success.
• Collaborate with tech and non-tech teams for successful product development and launch. Communicate product vision and progress to stakeholders, building consensus and alignment.
• Mentor junior product managers and foster a culture of collaboration and innovation.

Required qualifications, capabilities, and skills

• 5+ years of experience or equivalent expertise in product management or a relevant domain area
• Advanced knowledge of the product development life cycle, design, and data analytics
• Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
• Expertise in product management, particularly in automation and AI/ML Advanced knowledge of the product development life cycle and data analytics.
• Proven ability to lead product life cycle activities and manage value propositions.
• Strong analytical skills for data-driven decision-making in payment processes.
• Experience with agile methodologies and tools like Jira.
• Proficiency in Python for data analysis and understanding of statistical methods.
• Familiarity with anomaly detection algorithms and data preparation techniques.
• Understanding of NLP concepts, model fine-tuning, and performance evaluation.
• Skills in managing large datasets and optimizing machine learning models.

Preferred qualifications, capabilities, and skills

• Demonstrated prior experience working in a highly matrixed, complex organization
• Experience leading complex projects with focus on payment platforms.
• Advanced degree in Computer Science, Data Science, Business Administration, or related field; MBA or advanced technical degree preferred.
• Proven track record in developing automation strategies for payment systems.
• Experience collaborating with technology partners to scale solutions and drive innovation. Strong problem-solving skills and strategic thinking in product development.
• Expertise in AI/ML techniques for optimizing payment processes.