MSD Account manager Oncology 

Netherlands, North Holland 

511724830

Job Description

Purpose of the role

The Account Manager Oncology West + South Netherlands is responsible for selling our Company and Strategic Alliance product(s) to our prioritized customers in academic and peripheral hospitals to ensure brand value and thereby to contribute to optimal patient outcomes.

Key Result Areas & Tasks

• Contribute to optimal patient outcomes, access and availability of our Company and Strategic Alliance medicines
• Identification of current and potential new customers, position in funnel (See Think Do Care) and adoption ladder related to OS
• Expert in both physical and digital customer engagement, multichannel use based on channel affinity and personalized customer journeys
• Identify current vs desired behavior including digital affinity and engagement desire by interpreting data
• Expert in the ability to demonstrate to the customer a path to clinical value of our Company’s medicines
• Differentiation in types of communication / central role between internal and customer

• Involvement in experimentation in agile teams and creation of personalized content aligned with brand strategy, tailored to customer needs and position based on the above (channel & position)
• Represent the voice of the customer in agile teams and active role in formulating hypotheses to test with customer to further improve HCP engagement
• Initial thinking, planning and analytics of personalized customer journey and multichannel campaign execution
• Continuous revisiting and enhancement of customer engagement campaigns based on retro of data, analytics and experimentation results
• Execution in a strategic multichannel engagement journey
• Works closely with agile team on opportunities and experiments with new ways of engagement

• Pro-active in using data & analytics to improve customer engagement

Education, skills and competencies

• Bachelor/Master degree
• English and Dutch business proficient
• Account management skills
• Agile mindset
• Sharing, networking and learning skills
• Experiencedwith collaboration and engagement tools e.g., Mural, MS Teams, Veeva Engage, LinkedIn Salesnavigator, Jira, Spotfire
• Expertin virtual and remote engagement and expert in physical (F2F) approaches; combined personal engagement approach
• Proficient in usingMicrosoft Office applications
• In depthknowledge of therapeutic areaand medicines > relevant content
• Relevantknowledge of pharmaceutical market/environment/account
• Good communication skills, verbally and written
• Commit tocontinuous developmentof customer, team and individual
• Flexible and resilientinternally and externally based on an increasingly challenging environment

What We Offer

We welcome you to a truly global, dynamic and challenging environment with great opportunities for personal development. Our benefits are very competitive, and the summary below will give you an idea of what you can expect.

• Competitive salary and a 3% year-end bonus;
• 35,5 days of leave;
• Attractive collective health care insurance package with considerable reduction rates;
• Solid Pension Plan;
• Incentive Plan;
• Lease car;
• Numerous training, coaching and e-learning modules for long term job opportunities and development.

Current Contingent Workers apply

*A job posting is effective until 11:59:59PM on the dayBEFOREthe listed job posting end date. Please ensure you apply to a job posting no later than the dayBEFOREthe job posting end date.

A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.