MSD Account Manager Oncology West & South 

Netherlands, North Holland 

247147033

Job Description

Key Result Areas & Tasks

• Contribute to optimal patient outcomes, access and availability of our Company and Strategic Alliance medicines.
• Identification of current and potential new customers, position in funnel (See Think Do Care) and adoption ladder related to the opportunity spaces.
• Expert in both physical and digital customer engagement, multichannel use based on channel affinity and personalized customer journeys.
• Expert in the ability to demonstrate to the customer a path to clinical value of our Company’s medicines.
• Differentiation in types of communication / central role between our internal company and the customer.

• Involvement in experimentation with our marketing team and creation of personalized content aligned with brand strategy, tailored to customer needs and position based on the above (channel & position)
• Represent the voice of the customer in agile and marketing teams.
• Initial thinking, planning and analytics of personalized customer journey and multichannel campaign execution.
• Execution in a strategic multichannel engagement journey.

• Pro-active in using data & analytics to improve customer engagement.

Education, skills and competencies

• Bachelor/Master degree
• English and Dutch business proficient
• Account management skills
• Agile mindset
• Sharing, networking and learning skills
• Experienced with collaboration and engagement tools e.g., Mural, MS Teams, Veeva Engage, LinkedIn Salesnavigator, Jira, Spotfire
• Expert in virtual and remote engagement and expert in physical (F2F) approaches; combined personal engagement approach
• Proficient in using Microsoft Office applications
• In depth knowledge of therapeutic area and medicines > relevant content
• Relevant knowledge of pharmaceutical market / environment/accounts
• Good communication skills, verbally and written
• Commit to continuous development of customer, team and individual
• Flexible and resilient internally and externally based on an increasingly challenging environment

What We Offer

We welcome you to a truly global, dynamic and challenging environment with great opportunities for personal development. Our benefits are very competitive, and the summary below will give you an idea of what you can expect.

• Competitive salary and a 3% year-end bonus;
• 35,5 days of leave;
• Attractive collective health care insurance package with considerable reduction rates;
• Solid Pension Plan;
• Incentive Plan;
• Lease car;
• Numerous training, coaching and e-learning modules for long term job opportunities and development.

Current Contingent Workers apply

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