דרושים Technology Services Specialist ב-Sap ב-Czechia, Prague, Prague

What You’ll Do

Your key responsibilities will include:

• Customer Engagement & Solution Alignment – Understand customer challenges, map them to SAP Cloud ERP solutions specifically in the above mentioned space, and provide strategic recommendations to drive success.
• Product Demonstrations & Storytelling – Develop and deliver impactful product demonstrations that showcase business value through compelling narratives.
• Collaboration with Account Teams – Work alongside sales, solution experts, and partners to position SAP solutions effectively and maximize success probabilities.
• Value Expansion & Adoption – Ensure customers realize the full potential of SAP solutions by driving adoption and continuously identifying opportunities for growth.
• Customer Experience & Trust Building – Foster strong relationships with customers, co-creating an SAP vision that aligns with their business objectives and builds long-term trust.

What You Bring

• 5+ years of experience in SAP solutions, Cloud ERP, or relevant Lines of Business.
• Strong technical and business acumen with expertise in one or more specialized areas.
• Working knowledge of Cloud, Hosted Services, SaaS, and PaaS models in a Business-to-Business environment.
• Proven ability to engage and build lasting customer relationships.
• Ability to quickly understand customer business goals and translate them into tailored solutions.
• Passion for storytelling – crafting engaging narratives and compelling presentations.
• Excellent communication and collaboration skills, with the ability to work cross-functionally
• Fluency in English and Italian.

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We win with inclusion

Successful candidates might be required to undergo a background verification with an external vendor.

EXPECTATIONS AND TASKS

The key responsibilities for this role include:

• Partner closely with Sales, Commercial, Legal, and Finance teams to provide timely tax input during deal structuring and negotiation.
• Review and advise on the tax implications of commercial contracts, pricing models, and customer terms.
• Ensure tax risks are appropriately managed within the internal deal approval process.
• Evaluate and advise on direct and indirect tax considerations related to the launch of new products, services, or delivery models.
• Analyze the tax implications of entering new geographic markets or establishing new business entities.
• Conduct risk assessments for Permanent Establishment (PE), withholding tax, and VAT/GST exposure.
• Monitor and analyse global developments in DST and other digital economy-related tax measures.
• Lead or support projects focused on the automation and standardization.
• Provide tax input into the design and rollout of new billing models, ensuring alignment with tax compliance requirements.

EDUCATION AND QUALIFICATIONS / SKILLS AND COMPETENCIES

• Education in Tax, Finance or Accounting.
• A CPA, qualified Tax Advisor or similar certification with focus on taxation.
• Experiences in Tax advisory or deal support roles ideally in a multinational corporation or Big 4 environment.
• Experience with tax in commercial contexts, including contract reviews, new billing models and market expansion.
• Solid understanding of global tax regimes including corporate tax, indirect tax and DSTs.
• Familiarity with digital transformation and tax automation tools.
• Growth Mindset. Self-driven.
• Team player with good interpersonal and communication skills, strong assertiveness.
• Fluency in English.

WORK EXPERIENCE

• At least 5 years working experience in tax or finance function within Multinational Organisation or similar.

Yearly bonuses, sick days paid and sick leaves fully refunded, flexible start/end of working hours, contributions to the pension/life insurance, meal vouchers, holidays 5 weeks, educational courses, coaching and mentoring opportunities, free massage, cafeteria plan, free fitness studio, generous shares program, etc.

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• Handling end-user inquiries – detecting the problem, troubleshooting, dispatching, and closing the issue
• Working in a multi-channel environment where support is provided via chat, call-out, and ticketing. You may engage in simple exchanges or more complex consultations based on your growing levels of expertise
• Exchanging best practices and following standard execution models to help our team be most efficient
• Participating in, contributing to, or hosting learning and networking activities to consistently grow knowhow and collaboration
• You may contribute input and or take the lead of scope-related or process-related projects

• Customer-service attitude: polite, helpful, quality-oriented, and inquisitive
• Comfortable in working on repetitive (technical) tasks, with workflows or ticketing systems, adhering to SLAs.
• Analytical skills: asks the right questions to identify the best solution path.
• Fast learner: curious and dedicated.
• Cloud knowhow, ideally with experience in Cloud sales processes, provisioning, or fulfillment
• Multitasking/ prioritization skills
• Good communication skills
• Works well in virtual environments; knows how to build their network.
• Fluent in written + spoken English; Spanish or Portuguese is a benefit.

• Education: Bachelor’s degree or equivalent working experience preferred
• Career: 5+ years of experience in Customer Support, Operations and/or Technical Support role
• Experiences with Provisioning and Cloud Fulfillment processes or services as well as core sales solution will be a benefi

Successful candidates might be required to undergo a background verification with an external vendor.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our

Please note that any violation of these guidelines may result in disqualification from the hiring process.

What you`ll do

Your key responsibilities will be:

• Streamlining audit support in collaboration with SAP teams.

• Overseeing the execution and continuous improvement of external audits.

• Crafting insightful audit dashboards and communicating findings effectively to leadership.

• Enhancing operational protocols through vigilant monitoring, analysis, and evaluation.

• Spearheading audit procedures across SAP’s diverse global business sectors.

• Elevating expertise in cutting-edge audit standards, cybersecurity trends, AI and cloud innovations.

• Aligning audit practices with overarching business goals and visions.

• Shaping policy through robust internal control dialogues.

• Fostering a collaborative environment for sharing best practices in audit support.

• Driving policy innovation by developing new processes, controls, methodologies.

What you bring (maximum character count 750):

We’re seeking a dynamic professional with:

• 8-12 years of audit, consulting, or industry experience, ideally from a Big 4 Audit firm.

• A Bachelor’s/Master’s degree in Business Administration, Computer Science, or related fields.

• Knowledge in IT/Cloud Audit frameworks such as C5, SOX, SSAE 16 - SOC 1 & SOC 2, PCI compliance, NIST, and ISO 27001.

• Understanding of business and IT processes, systems, controls, and emerging technologies.

• Strong English communication skills and ability to work collaboratively. German proficiency is a plus.

• A strong personality for effective interaction with customers.

• A team player mindset with a ‘can do’ attitude.

• CISA, PMP, CISM, ISO27001, CCSP, or CISSP certification, or the willingness to obtain them.

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What you'll do

We are looking for a passionate and experienced Development Architect to join a new engineering team.

• Design high-quality product components in alignment with Product Architect to be then implemented by Scrum Teams.
• Define automation framework and drive automation and standardization.
• Work with the team and other engineering organizations to supplement the product roadmap to bring customers an intuitive guided experience for implementing, testing, and deploying their solutions.
• Facilitate reporting on product telemetry & usage data to measure solution effectiveness and further improve the experience throughout the solution's lifecycle.
• Mentor developers on software design, coding practices, and TDD strategies and form a holistic mentoring
• Leverage intelligent technologies to provide recommended customer journey, features, and solutions as their product adoption & SAP footprint grows.
• Work with the team to break-down, estimate, and coordinate development work.
• Ensure excellent quality and maintain high standards in all processes listed in the relevant process map.
• Evaluate new technologies and tools to improve efficiency and introduce innovations.
• Demonstrate curiosity and innovation to enable future solutions in this space
• Contribute to development with the team members and in code reviews, design reviews, and architecture discussions
• Be in charge for driving technology and engineering best practices in the teams and promote their adoption
• Responsible for development focusing on design, coding, testing, automation, quality assurance of specific (complex) product features in a development team.
• Work with all development process contributors, e.g., Product Owners, Product Managers, Architects, Project Management, Scrum Masters, Developers, User Assistance Developer and DevOps to establish and execute a flawless development process.

What you bring

Must to have

• 10+ years of experience in building software products with a preference for experience with SaaS applications and know-how of Cloud platform s - Azure / AWS / GCP
• Worked in the global teams with high levels of collaboration.
• Good writing & presentation skills
• Experience in agile development practices (SCRUM) test-driven development is required.
• Expertise REST-full services using (Java Spring Boot or Node.js) and Know-how of microservices
• RDBMS - MySQL
• Experience in defining the architecture and technical roadmap for projects and Ensuring scalability, performance, and security in all design decisions.
• Participate in hands-on coding, debugging, and proof-of-concept work as required. Conduct code reviews and ensure high-quality standards.
• Know-how CI/CD pipelines , build automation tools, especially Jenkins

Nice to have

• University degree in science or engineering
• CAP framework, Multi Target Application(MTA), Cloud Foundry, OData Protocol
• Basic understanding of - JavaScript / React / Angular / Vue
• ML, Gen AI, AI Agents
• Background with ERP
• SAP Products - SAP Ariba, SAP Fieldglass, SAP Concur, SAP CALM, SAP BTP
• SAP UI5, SAP CDS, SAP CAP

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Job Segment:Testing, Cloud, Developer, ERP, Application Developer, Technology

THE ROLE

• Build and agree with hiring manager an end to end recruiting plan that includes:
  1. An understanding of the position requirements and the hiring manager's broader team/business
  2. A timeline to deliver the recruiting search
  3. A view of the talent market, talent availability, and who the competitors and target companies should be
  4. A review of the joint inputs and communications that will be required to deliver a successful recruiting experience (i.e. interview teams, use of RCM, feedback, etc.)
• Effective stakeholder management and proactive communication
• Sourcing technology talent through a variety of methods including advertising, direct sourcing, networking, Internet searches, database searches and talent mapping.
• Screening resumes to determine preliminary matches and conducting phone and/or video conference interviews to qualify candidates
• Making recommendations to hiring managers on candidate shortlist.
• Ensuring all candidates are entered and moved through the process in the applicant tracking system.
• Initiating interview scheduling using the applicant tracking system which engages our Recruiting Operations team to schedule the interview
• Posting open positions on external internet sites and our internal website.
• Communicating recruiting status to Hiring Managers, HR Business Partners and Talent Acquisition Leaders
• Ensuring the candidate and customer experience is positive and seamless, ensuring no candidate is left without communication
• Engaging other specialist HR teams engaged in position creation, interview scheduling, offer generation and onboarding in a timely manner
• Partnering with internal cross-matrix stakeholders to:

- Create recruiting strategies to fill positions

- Educate on market conditions

- Measure the effectiveness of recruiting efforts.

ROLE REQUIREMENT

• 5-10 years of full life cycle recruiting experience in IT or Sales recruitment with a product or services/consulting organization
• Proven track record of building rapport with hiring managers and cross-functional partners, across regions and teams
• Have a well-developed network of candidates and/or the skills to build the network quickly and comprehensively
• Inform company’s strategic direction through understanding of the talent market (e.g., where to find particular skills, salary expectations of those with similar skills, etc.)
• Have solid understanding of the complete recruiting function, including: research, sourcing, networking, behavior based interviewing and closing. Knowledge of the technology, consulting or sales talent market and the software/tech industry is essential
• Effective communication approaches that include keeping others informed, appropriately expressing ideas and thoughts, verbally and in written form, and timeliness.
• Awareness and flair for employer branding campaigns, initiatives etc desirable
• Fluency in both written and spoken English

to guide our customers and Field colleagues with relevant knowledge and engage to bring the best outcomes from their cloud footprint via the Business Technology Platform. Focused on Adoption and Consumption, the
Customer Adoption Specialist Advisorwill specialize in SAP BTP Extensions and Integration, helping a customer to understand what is needed to adapt to a business technology platform or enhance their usage of existing solutions through knowledge transfer, change management expertise, and functional business process guidance. The core deliverables are to:

• Engage with our customers and Front Office roles to deliver the value of SAP Customer Success with prescriptive guidance on BTP Extensions and Integration solution architecture and adoption topics focused around improving their core processes and business outcome through BTP use case assessment, solution advisory, custom built BTP solution demonstration
• Tailor content that will allow the A&C Center to scale and multiply consumption and extension best practices to deliver business value through our communities and Front Office engagements.
• Innovate with our Services and Front Office colleagues to drive the evolution of and architect new innovations for the SAP Customer Success tooling, offerings, and playbooks, including ways to expand platform usage and drive industry cloud adoption.
• Empower to help educate customers on how to be successful within and across LoB buying centres.
• Develop characteristic-based gold standards for increasing activation, consumption and expansion of SAP BTP Integration Solutions and Scale it across various customer segments.

Key Responsibilities:

• Act as an SME for usage and value realization of the SAP BTP Extensions and Integration by providing functional expertise on how to best integrate, extend and deliver on desired business value.
• Collaborate with the different stakeholders, including but not limited to Product Management, engineering, Customer Success Managers and Account Teams etc.
• Deliver 1:1 and 1:M workshops remotely and in-person with customers on Adoption and Consumption topics relating to business capabilities, integration, reporting, and extension via the Business Technology Platform.
• Guide to build PoC’s/Value Accelerators based on customer requirements (via Field roles or the Regional Heads) for potential enhancement to SAP Customer Success Programs. (Premium and Standard)
• Develop tooling and playbooks to help scale and increase the ability for SAP to grow functional insights around customers to ensure delivered business outcomes.
• Deliver exceptional experience remotely and onsite with customers when needed.

Requirements:

• University undergraduate degree (or higher) in computer science, engineering, or comparable educational background.
• Minimum 3-5 years of working experience with cloud-based applications and overall experience of more than 5 years; on architecture and advisory of BTP.
• Expertise in one or more of BTP topics across BTP Security, Clean Core, Integration Suite, Side by Side Extensions using CAP , Kyma etc, BUILD Automation, Build Apps , ABAP Cloud , HANA Cloud etc.
• Have customer engagement and management experience for realization of cloud offerings.
• Ability to understand development, integration, and reporting capabilities in context of how they can be used to support customer business requirements.
• Experience in development, implementation, and enablement of (SAP Cloud Solutions and Platform) modules.
• Customer Success Driven.
• Curious, open-minded, resourceful, and flexible with the ability to learn quickly.
• Get-it-done / Can-do-it attitude.
• Excellent communication skills in English and Spanish/Portuguese (written and verbal).
• Ability to work with technical and non-technical colleagues.
• Team player and role model.
• Customer Focused and Flexible time for global coverage.
• Location: Spain (Madrid or Barcelona).

Good to have:

• Knowledge of the below offerings are a plus.
  • SAP Analytics Cloud.
  • SAP Datasphere.
  • SAP BW.
  • One

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