EY Senior Account Resource Center ARC Strategist Associate Director 

United States, New York, New York 

482633490

Your key responsibilities

You will be responsible for executing AMF-based consultations, account acceleration sessions and account Sprints (1:1 account alignment on short-term basis) across many accounts and will be expected to bring best practices and drive key activities of EY’s Account Management Framework. You will work primarily with GCSPs and other account team leaders to co-develop account strategy, develop and guide the execution of account plans, and facilitate account growth strategy sessions. You’ll be expected to serve as a knowledge hub for accounts, connecting them to Account Management best practices that will drive growth for the account and/or to the right enablement resources leveraging the EY network to connect our teams and clients to the right people. As an Associate Director, you will lead innovation efforts to improve our account activation processes and tools, as well as identify and/or create new best-in-class account management assets to disseminate widely.

Skills and attributes for success

• Expertise in EY’s Account Management Framework (AMF) methodology
• Ability to influence leaders, impact sales excellence and drive account actions
• Ability to operate both internally and externally and on a local and global virtual basis to achieve results
• Ability to establish credibility quickly
• Strong communication skills, including coaching and facilitation
• Ability to navigate across the firm’s Market Growth Operating System and other supporting functions
• Work with minimum supervision, operating with agility, proactivity, versatility and strong problem-solving ability
• Act as a key leader for strategic account activation

To qualify for the role, you must have

• 10 plus years of account management or similar relevant experience
• Expertise in EY’s Account Management Framework (AMF) methodology
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Effective influencing and relationship building skills with strong executive presence
• Excellent written, verbal, and presentation skills
• Strong attention to detail and sound organizational skills
• Ability to manage multiple priorities simultaneously
• Bachelor’s degree (emphasis in Marketing or Business preferred)

Ideally, you’ll also have

• Experience in delivering client-focused solutions based on customer needs
• Strong business/commercial acumen
• Leadership, facilitation, coaching and mentoring skills
• Strategic thinking and analytical skills
• Strong project and time management skills