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SAP ECS Technical Operations SM/ Senior Linux 
United States, Virginia 
475929956

Yesterday

שיתוף

התחבר/י כדי להגיש מועמדות
Key Responsibilities

  • Ensure 24x7 availability of SAP systems hosted in SAP ECS.

  • Respond to, troubleshoot, and resolve alerts and incidents at the Linux OS and infrastructure layers.

  • Manage Alibaba Cloud services , including virtual machines, storage, and network resources.

  • Monitor and manage infrastructure to ensure optimal performance, scalability, and security.

  • Configure and manage virtual networks, subnets, routing, and network security groups.

  • Implement monitoring tools and configure alerts for proactive system management.

  • Develop and maintain automation tools to streamline routine tasks and processes.

  • Collaborate with internal teams to address technical requirements and resolve issues.

  • Maintain comprehensive documentation of configurations, procedures, and best practices.

  • Follow ITIL-based change management processes.

  • Identify and implement automation opportunities in daily operations.

  • Work comfortably in a fast-paced, flexible, and dynamic environment.

  • Participate in 24/7 operations support, including on-call, weekend, and shift-based duties.

  • Apply ITIL incident management principles for effective resolution.

Experience:

  • 8+ years of hands-on experience in Linux system administration.

  • Proven expertise in troubleshooting and incident handling.

Technical Skills:

  • Linux Expertise: Deep knowledge of Linux internals, kernel architecture, memory management, file systems, and system calls.

  • Cloud Infrastructure: Experience with Alibaba Cloud or equivalent platforms such as AWS, GCP, or Azure.

  • Diagnostics & Troubleshooting: Proficiency with tools such as top, htop, vmstat, iostat, sar, ps, netstat, ss, journalctl, rsyslog, dmesg, strace, lsof, tcpdump, wireshark, perf, and systemd-analyze.

  • Networking: Strong understanding of TCP/IP, DNS, DHCP, subnetting, and related protocols.

  • Backup & Restore: Familiarity with data protection strategies.

  • Infrastructure Services: Working knowledge of DNS, LDAP, and other essential infra services.

  • Security: Understanding of OS hardening, compliance, security best practices, vulnerability scanning, and intrusion detection tools.

  • Scripting & Automation: Proficiency in Shell, Python, and tools like Ansible, Puppet, Chef, or Terraform.

  • Virtualization: Familiarity with container and orchestration technologies like Docker and Kubernetes.

Soft Skills:

  • Analytical Thinking: Strong analytical and root cause analysis capabilities.

  • Communication: Excellent verbal and written communication skills, with the ability to articulate technical content to both technical and non-technical stakeholders.

  • Documentation: Ability to produce clear and concise technical documentation.

  • Incident Management: Experience with ITIL or similar frameworks.

  • Learning Mindset: Passion for continuous learning and skill enhancement.

Language Requirements:

  • Fluency in English is mandatory.

Tools & Technologies

  • Monitoring: Prometheus, Grafana

  • Log Management: Splunk

  • Diagnostics: As listed under Technical Skills

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Job Segment:Cloud, ERP, Operations Manager, System Administrator, Linux, Technology, Operations

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