SAP ECS Technical Operations SM/ Senior Linux & Cloud Administrator - Azure 

Malaysia, Kuala Lumpur 

757189970

Responsibilities:

• The Senior Linux & Cloud Administrator is responsible for 24x7 availability of SAP systems running in SAP ECS;
• Respond, troubleshoot and resolve alerts & incidents in the Linux OS or infra layer – Azure hyperscaler.
• Manage Azure services and resources , including virtual machines,
  storage and network.
• Monitor and manage Azure infrastructure to ensure optimal performance, scalability, and security.
• Manage Azure virtual networks , subnets, routing, and network security groups.
  Implement monitoring solutions and configure alerts to proactively monitor the Azure environment.
• Develop and maintain automation scripts (e.g., PowerShell) to streamline routine tasks and optimize processes.
• Collaborate with internal teams to understand and address their Azure requirements and challenges.
• Maintain detailed documentation of Azure configurations, procedures, and best practices.
• Follow change management processes during service request execution;
• Seek opportunities to streamline standard operating procedures through automation;
• Must feel comfortable working in a fast paced, dynamic and flexible environment;
• Support Operations 24/7 model with oncall/on duty/ weekend tasks/activities based on the shift schedule.
• Apply ITIL incident management processes to ensure timely resolution.

Experience (Role Requirements):

• Experience: 8+ years of professional experience in Linux system administration with a demonstrated ability to perform trouble shooting and incident handling.

Technical Skills:

• Expert-level Linux knowledge : Deep understanding of Linux internals, kernel architecture, process and memory management, filesystems, and system calls.
• Cloud Infrastructure : Experience with Azure Cloud.
• Troubleshooting and Diagnostics : Mastery of tools like top, htop, vmstat, iostat, sar, ps, netstat, ss, journalctl, rsyslog, dmesg, strace, lsof, tcpdump, wireshark, perf, systemd-analyze.
• Networking: Advanced understanding of TCP/IP, network interfaces, routing, DNS, DHCP, firewalls, and diagnostic tools.
• Backup and Restore:
• Infra service: Knowledge of infra services like DNS, LDAP etc.
• Security: Strong knowledge of security principles, OS hardening, compliance, and tools for vulnerability scanning and intrusion detection.
• Scripting and Automation : Proficiency in Shell scripting, Python, and/or other scripting languages. Experience with Infrastructure-as-Code tools like Ansible, Puppet, Chef, or Terraform.
• Virtualization: Familiarity with Docker, Kubernetes, and other virtualization technologies.

Soft Skills:

• Analytical and Problem-Solving : Exceptional ability to analyze complex issues, identify root causes, and implement effective solutions.
• Communication: Excellent written and verbal communication skills, with the ability to explain technical findings clearly to both technical and non-technical audiences.
• Documentation : Ability to create clear, concise, and comprehensive technical documentation.
• Incident Management : Experience with ITIL or similar incident management frameworks.
• Continuous Learning: A strong commitment to ongoing learning and professional development.

Language Skills:

• Fluency in English is essential.

Tools and Technologies:

• Monitoring Tools: Prometheus, Grafana
• Log Management: Splunk
• Diagnostic Tools: (As listed in technical skills)

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Job Segment:Linux, Cloud, ERP, Operations Manager, System Administrator, Technology, Operations