Managing deliveries to ensure timely and complete delivery, including order prioritization in compliance with the strategic guidelines for sales control;
Managing returns and claims;
Monitoring credit-blocked orders and coordinating credit limit increases;
Monitoring electronic receipts for errors and correcting these errors using the tools provided
Who we are looking for:
1-3 year’s working experience in providing customer support in the field of customer service, sales or logistics
Advanced working knowledge of MS Office, SAP/CRM and Business Objects
Advanced command of English (written and spoken)
Fluency in Italian (written and spoken)
High level of customer orientation and communication skills
Autonomous and independent working style
What are we offering?
Competitive salary and benefits
Hybrid work policy and flexible working hours
Sports and work-life balance incentives
Upskilling and internal growth (local and international)