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Adidas SPECIALIST ACCT & SALES OPS 
Portugal, Porto 
527369735

06.09.2024

KEY RESPONSIBILITIES

  • Support communication with customers via all relevant communication channels and providing information such as related to orders and articles and compiling various order-related analyses at the request of customers or sales;
  • Working in close cooperation with internal and external departments when dealing with the following topics: backlogs, scheduled deliveries, cancellations, launches, pre-pack promotions, procurement, returns and complaints;
  • Monitoring credit-blocked orders and coordinating credit limit increases (credit requests) with Finance and Sales;
  • Connect with customers via phone and email to strengthen business relationships;

KNOWLEDGE SKILLS AND ABILITIES

  • University degree or equivalent experience;
  • Ideally 2 to 3 years of relevant experience in B2B/Wholesale support;
  • Business fluency in English and great external stakeholder communication;
  • Ideally, knowledge in SAP FI and Assist (Salesforce) and Excel - VLookUps and Pivot Tables ;