Adidas SPECIALIST ACCT & SALES OPS 

Portugal, Porto 

527369735

KEY RESPONSIBILITIES

• Support communication with customers via all relevant communication channels and providing information such as related to orders and articles and compiling various order-related analyses at the request of customers or sales;

• Working in close cooperation with internal and external departments when dealing with the following topics: backlogs, scheduled deliveries, cancellations, launches, pre-pack promotions, procurement, returns and complaints;
• Monitoring credit-blocked orders and coordinating credit limit increases (credit requests) with Finance and Sales;
• Connect with customers via phone and email to strengthen business relationships;

KNOWLEDGE SKILLS AND ABILITIES

• University degree or equivalent experience;
• Ideally 2 to 3 years of relevant experience in B2B/Wholesale support;
• Business fluency in English and great external stakeholder communication;
• Ideally, knowledge in SAP FI and Assist (Salesforce) and Excel - VLookUps and Pivot Tables ;