Uber Account Partner Eats SMB 

United States, West Virginia 

447859429

What You'll Do

• Account Management: Build and maintain strong relationships with restaurant partners, serving as their primary point of contact for all operational and strategic matters

• Build processes and standardize best-practices within merchant success and your territory

• Partner with our Operations and Sellers on managing the relationship, issue, and questions of merchants

• Collaborate cross-functionally with internal teams, including Sales, Marketing, and Operations, to develop and implement strategic initiatives that align with business objectives and drive long-term success

• KPI & OKR centric methodology: generate team consciousness about the need of results measured by important metrics

• Market Analysis: Conduct market research to identify trends, opportunities, and competitive landscapes within the food delivery industry, providing insights to inform strategic decision-making
• Excel in hands-on vendor management and training of new merchant features or products
• Act as an ambassador of Uber Eats' mission, brand, and product
• Proactively maintain communication channels with prospects via email, phone, and face-to-face meetings

Basic Qualifications

• A minimum of 1+ years of professional work experience
• Ability to fluently communicate English with clients

Preferred Qualifications

• Bachelor's degree
• Experience in a B2B organization in an outbound account management role
• Spoken and written fluency in multiple languages is a plus
• Outstanding work ethic and attention to detail
• Experience driving deeper adoption within your book of business including, prospecting new contacts, working with end users and account discovery to identify new opportunities or locations
• Excellent communication and interpersonal skills, with the ability to effectively collaborate with internal and external stakeholders
• Ability to thrive in a fast-paced and constantly evolving environment, with a proactive and results-driven mindset
• Creative thinker with a passion for problem-solving and driving innovation
• Ability to clearly frame a value proposition and ask the right questions to be able to overcome to gain commitment from your clients
• Proficiency in Salesforce and Excel

For Canada-based roles: The base hourly rate range for this role is CAD$24.76 per hour - CAD$25.97 per hour.

You will be eligible to participate in Uber's bonus program, and may be offered sales bonuses & other types of comp. You will also be eligible for various benefits. More details can be found at the following link .

* Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to .