SAP Consumption CoE Private Cloud Balance Statement Operations Specialist 

Argentina, Autonomous City of Buenos Aires, Buenos Aires 

409837998

What you´ll do:

· Prepare contract documents (Service Change Form) to start changes in consumption of infrastructure, software licenses, and services as required by the customer.

· Prepare monthly Balance Statements and manage Fund balances – Person should be able to understand each customer’s contract to manage the fund.

· Reviewing incoming inquiries and perform calculations checking against contractual documents and consumption records.

· Be dedicated point of contact for internal customers for consumption related topics.

· Proactively interacts with other SAP support functions (O2I/ Sales/IT-Support/Commercial, Provisioning, Revenue Recognition).

· Use own initiative to improve processes and drive efficiency in the team.

· Actively contribute to complex cases resolution.

· Create and maintain cluster specific SOP database / Support knowledgebase.

What you bring:

· Knowledge of SAP systems and it’s usage.

· Commercial Private Cloud knowledge (preferred).

· Advanced Excel knowledge, Power BI is a plus.

· Knowledge in accounting and controlling.

· Knowledge on process management and equivalent are a plus.

· Analytical and problem-solving skills with a strong focus on high-quality results

· Intrinsically motivated, willing to learn and to support team colleagues enthusiastically.

· Quick learner, adaptable, able to use own initiative with excellent attention to detail.

· Enjoy working in a fast-changing environment.

· Excellent communication skills, team player, positive attitude and open to feedback.

· Dedicated to customer success with a strong customer focus.

· Excellent verbal and written communication skills in English language.

· German Language is highly appreciated.

· University degree in Accounting, Finance, Business Administration, Industrial Engineering, Economics, or related fields.

· 2 – 5 years of experience in Finance, Accounting, Controlling or Related Departments.

· Knowledge of SAP support modules and CRM or DED or PQA are an advantage.

· Ability to work with globally distributed cross-functional teams.

· Proven track record of execution capabilities for complex topics.

· Proven ability to quickly become an expert in a specific topic while not losing track of the big picture

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