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Cisco Solutions Engineering Manager United States, California, San Jose 409645171
27.03.2025
The application window is expected to close on: 4/4/25. Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.
This position is based local to the San Jose, CA area.
As the Solutions Engineer (SE) Manager – Google, you will be partnered with the Client Director and working with Cisco field account managers, systems engineers, and partners to plan sales strategy, develop proposals, and deliver customer presentations.
Your Impact
In this role, you'll know how to establish collaborative relationships built on trust and commitment and develop relationships at multiple levels within customer accounts and understand the customer's business model and help the team identify an architecture and/or solution that provides return on investment You will have an advanced understanding of internetworking industry trends, including new products and solutions. You will have an advanced understanding of product and solution landscape and can articulate trade-offs between Cisco and competitor products.
- Lead team to technical account strategies that align to customer business requirements and goals; assign resources appropriately
- Assist in qualified partner identification where appropriate
- Review and approve requests for customer-focused pre-sales resources
- Track and report team metrics for a given opportunity
- Monitor and measure team progress against business plan and recommend changes as needed
- Interact with business units to provide support for local region
- Lead multi-functional projects within area of responsibility
- Facilitate communications and understanding of customer requirements between customers, corporate, and the field.
- Actively seek feedback on self; recognize own capabilities and take initiative to continually improve
- Advocate for continual improvement in customer experience to increase brand loyalty for Cisco
- Understand drivers of customer satisfaction, strive to improve customer experiences and maintain and monitor high levels of customer satisfaction in assigned territory.
Minimum Qualifications:
- B.S. Degree in technical related field
- Over 7 years technology industry experience
- Relevant Cisco certifications to prove technical expertise
- 5 years of formal leadership experience
Preferred Qualifications:
- Develop team members’ capabilities in support of individual career goals and team objectives
- Understand the value of standard methodologies and apply methodologies and other tools to drive business results.
- Communicate a clear vision and strategy for the account that inspires and empowers the team to execute within a common framework
- Able to get things done without direct line authority; able to exercise personal influence, resolve issues, and bring about required behaviors
- Translate Cisco's vision for the future into a compelling value proposition for the team
- Clearly and succinctly convey information and ideas, including experienced with executive communication and presentation skills.
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