Cisco Solutions Engineering Manager Google Team 

United States, California, San Jose 

361182145

We change the world. You will become passionate about your employer and the brand you represent. Everything is converging on the Internet, making networked connections more meaningful than ever before in our lives. Here, that means we take creative ideas from the drawing board to dynamic solutions that have real world impact. You'll collaborate with Cisco leaders, partner with mentors, and develop incredible relationships with colleagues who share your interest in connecting the unconnected. You'll be part of a team that cares about its customers, enjoys having fun, and you'll take part in changing the lives of those in our local communities. Come prepared to be encouraged and inspired.

You will provide technical direction and business guidance to the Google Account team while leading a team of best-in-class Solutions Engineers. You will drive revenue through account planning, resource planning and allocation. You will actively develop and maintain the engineering team strategy and continually seek creative methods for improving team performance. You will help meet operational revenue goals by driving creative programs and leading day to day activities. You will lead and grow Solutions Engineering team talent and expertise while working with the CE and Account Managers on an account strategy plan by compiling SE feedback and adding knowledge of market trends and demand. You will create a technical resource plan for the business and collaborate with CE to prioritize and target team opportunities and review quantitative information to identify and explain trends. You will understand mechanisms for establishing team capacity, improving team performance and align resources to deliver on commitments and get results.

Team Leadership

• Lead and mentor a team of dedicated Solutions Engineers, fostering a culture of collaboration, innovation, and accountability. Share vision, clarity of purpose and help remove hurdles.

Technical Strategy

• Develop a deep understanding of Google’s current and future architecture. Co-create, Co-develop and Co-innovate with the customer on strategic engineering initiatives to enhance the efficiency, safety, and scalability of the global fulfillment centers and associated subsidiaries. Find opportunities for automation, programmability, and advanced technologies to drive operational excellence.

Cross-functional Collaboration

• Collaborate closely across the team to understand business needs and translate them into engineering solutions. Build and expand on strong partnerships across the customer (Engineering Leadership, Principal Architects, key decision makers) and Cisco (BU executives, Engineering key collaborators) to drive alignment and achieve common goals.

Continuous Improvement

• Lead continuous improvement initiatives to optimize existing processes and methodologies. Offer solutions, not problems. Take calculative risks and learn from mistakes.

Lead by Example

• Foster a culture of curiosity, ownership, customer obsession, results oriented and earning trust by listening, speaking candidly, and treating everyone with respect. Maintain a safe and healthy environment.

• Previous experience as a Systems Engineer in a Pre-Sales engineering role
• Service Provider Backbone, Peering, Optical Transport experience
• Comfortable in player/coach role with diverse architectures
• Develop team members’ capabilities in support of individual career goals and team objectives
• Drive account and resource planning for the team and actively collaborate with the Client Exec (CE) to supervise plans and course correct as needed
• Communicate a clear vision and strategy for the account that inspires and empowers the team to perform within a common framework
• Able to complete projects without direct line authority; able to exercise personal influence, resolve conflict, and bring about required behaviors
• Translate Cisco's vision for the future into a compelling value proposition for the team
• Build the capabilities needed to deliver the team's short- and long-term goals, including identification and development of a strong pipeline of the best talent from both internal and external pools
• Support team members by providing transparency and information during organizational changes
• Clearly and succinctly convey information and ideas, including expert executive communication and presentation skills.

• 7-10 years of related presales experience with proven experience in engineering leadership roles
• Strong technical background in the following areas – Service Provider Backbone, Peering, and Optical Transport; Understanding of automation and programmability
• Demonstrated ability to lead cross-functional teams, get results, and manage complex engineering projects.

• Bachelor's degree or equivalent experience in Engineering, Science, or related field; advanced degree a plus
• Excellent communication, interpersonal, and problem-solving skills.
• Commitment to continuous learning and staying abreast of industry trends and standard methodologies.

We tackle whatever challenges come our way. We have each other’s backs, we recognize our accomplishments, and we grow together. We celebrate and support one another – from big and small things in life to big career moments. And giving back is in our DNA (we get 10 days off each year to do just that).