Capital One Sr Associate Project Manager - Treasury Management 

United States, Virginia, Richmond 

405056868

Sr. Associate, Project Manager - Treasury Management

CML’s Treasury Management Product Operations and Support team ensures product and client success by working closely with product managers, sales, client service, onboarding, risk, technology, and other value chain partners. In this position, you will contribute immediately, bridging the gap between the Product function and critical Project and Process Management needs with a primary focus on product maintenance vs. product intent.

Responsibilities will include:

• Become a subject matter expert on our Treasury Management set of payables, receivables, and liquidity products and experiences, both from a front-end and back-end perspective

• Partner with client facing associates to understand product & client issues and ultimately drive to resolution in a well-managed process

• Partner with technology and vendor teams to dive deep into more challenging product issues

• Collaborate with Product Managers and content developers to ensure our client facing associates have the required knowledge to assist clients

• Aggregate client feedback and recommend product enhancements to improve the overall client experience

• Work with our risk partners to coordinate responses to audits or assessments and oversee the remediation of issues

The ideal candidate will:

• Have excellent communication and partnership skills, to interact and communicate with key stakeholders at all levels across the company to manage, inform and influence outcomes

• Have the ability to quickly learn complex products through hands-on experience, review of functional and technical documentation, and analysis of data

• Exhibit outstanding influencing skills to effectively drive project efforts

• Have the ability to quickly put structure in place to manage work in a dynamic, complex environment

• Demonstrate the ability to dig in, analyze data and document requirements

• Have strong problem solving skills

• Have excellent presentation skills

• Have strong interpersonal skills and the ability to navigate a large organization

Basic Qualifications:

• Bachelor’s Degree or Military experience

• At least 1 year of Project Management or Product Management experience

• At least 1 year of banking or Financial Services experience

Preferred Qualifications:

• MBA or Master’s Degree

• At least 2 years of Project Management or Product Management experience

• At least 2 years of experience with Commercial Banking products

Sales Territory: $86,000 - $98,200 for Sr. Project Manager Richmond, VA: $86,000 - $98,200 for Sr. Project ManagerThis role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.