Unity Web Operations Specialist 

United States, Oregon 

393604272

• Act as the subject-matter expert for our CMS, managing both operational workflows and technical configuration.
• Lead strategic CMS projects, including workflow automation, schema design, and architecture improvements.
• Configure and maintain CMS data models and content structures to support scalable publishing.
• Troubleshoot CMS-related issues (including technical bugs, integrations, and permissions) and collaborate with Engineering when escalations are required.
• Partner with Engineering, PMM/CMMs, Design, and Localization to ensure the CMS supports multi-language, global content delivery.
• Design and deliver training and enablement programs to support self-serve publishing across Unity and maintain documentation
• Continuously monitor and improve CMS performance to align with both business priorities and user experience.

• Strong, hands-on experience with CMS platforms (Sanity a plus), including schema configuration and workflow management.
• Ability to diagnose and resolve technical issues, partnering with Engineering when deeper development is required.
• Proven ability to make complex systems intuitive for non-technical audiences.
• Demonstrated balance of operational rigor and strategic thinking.
• Clear and confident communicator with a collaborative, solutions-first mindset.

• Experience scaling CMS systems for multi-language, global content delivery.
• Familiarity with localization workflows, automation, and integrations.
• Background in content operations, digital publishing, or technical support.
• A track record of creating documentation, tooling, or training that reduces friction and empowers teams.
• A personality that thrives in fast-paced, detail-driven environments.

• Relocation support is not available for this position
• Work visa/immigration sponsorship is not available for this position

This position requires the incumbent to have a sufficient knowledge of English to have professional verbal and written exchanges in this language since the performance of the duties related to this position requires frequent and regular communication with colleagues and partners located worldwide and whose common language is English.