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BMC Sr Web Operations Specialist India, Maharashtra 819039249
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Description and Requirements
CareerArc Code
Sr. Web Operation Specialist
Pune, India
Description:
Responsibilities & Duties:
• Manage, update, and publish web content using enterprise CMS platforms (Adobe Experience Manager, WordPress).
• Collaborate with Development, QA, and Strategy teams to support feature development and content enhancements.
• Create and test new page designs, components, and templates in line with brand and authoring standards.
• Work closely with internal stakeholders to maintain and update the corporate website.
• Track and manage content tickets to ensure timely and complete task delivery.
• Oversee end-to-end localization using translation tools and systems.
• Support site performance optimization and proactively resolve broken links or errors.
• Balance ongoing projects with ad hoc content and change requests.
• Coordinate content updates and production across multiple web properties.
• Document workflows, procedures, and team best practices.
• Lead Scrum events and manage Agile artifacts.
• Oversee production releases, including planning, coordination, risk assessment, and rollback strategies.
Qualifications & Skills:
- Certified Scrum Master with current credentials.
- Strong English communication skills, both written and verbal.
- Experience with AEM, Eloqua, and marketing campaign/form creation is a plus.
- Bachelor’s degree in communications, marketing, computer science, or equivalent experience.
- 8-9 years in content management, with hands-on knowledge of CMS platforms, authoring tools, and documentation standards.
- Proficient in HTML, CSS, and JavaScript.
- Collaborative experience with cross-functional teams, including Dev, QA, and Strategy.
- Skilled in managing multiple priorities under tight deadlines while maintaining quality.
- Strong problem-solving, process improvement, and stakeholder communication abilities.
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