Philips Zone Delivery Leader & SD East 

China, Shanghai 

379720198

Zone Delivery Leader, S&SD East

Your role:

• Comply with service team goal, mission and vision
• optimize the service team management process and complete the transformation of service business model
• Lead zone delivery teams to achieve related delivery KPI
• Well cooperate and internal support to commercial team, for zone level business AOP achievement
• Manage and control the zone level expenses, COO & material cost, etc responsible for IGM AOP achievement
• Be responsible for customer satisfaction and relevant quality, legal, and compliance requirements.
• Leverage with internal and external resources to lead team to handle tough customer or business issues for customer satisfaction and retention
• Be responsible for team people management, Identify / develop talent and lead by example to promote a performance culture.

You're the right fit if:

• Bachelor’s degree or equivalent years of work experience
• At least 5 years of team management experience
• Solidly proficient in Project Management or a related discipline
• Must understand effects of process on Revenue and IFO
• PMI certification preferred
• Performance history in meeting objectives

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