Uber Network Planning Expansion Manager - Uber Shuttle 

United States, West Virginia 

370926287

What you'll do:

• Strategy: Use market research, competitive intelligence and customer insights to identify potential opportunities to improve existing customer networks and launch new programs
• Program / Project Management:
• Plan the customer offering parameters - frequency, departure times, vehicle capacities, pricing and network leveraging customer data and Uber’s proprietary tools
• Collaborate with cross functional, growth and supply teams to ensure the seamless launch of new customers, routes, departures, etc.
• Monitor key network metrics and use them to inform decisions to improve the offering for the customers and utilization of the network
• Help prepare dashboards and analyses that will be used for leadership reporting on the market and customers
• Scale: Find opportunities to optimize, streamline or automate processes to improve the scalability of network growth, customer acquisition and expansion
• Drive Product Market Fit: Identify solutions to improve the product market fit and work with the Uber Shuttle central operations team and product teams to drive improvements
• Analyze data: Keep tabs on the metrics and dive into the network, rider & driver metrics to validate your hypothesis and make data driven decisions
• Be an owner: We’re building a business and there’s a lot that we don’t know. You will need to be a self starter who doesn’t get discouraged when facing challenges and who takes initiative to ensure we move the business forward

What you'll need:

• 3+ years of Operations experience in data driven decision making in the tech industry or in consulting
• Strong business and operational acumen as well as critical problem solving skills
• Proven ability to lead cross functional initiatives at a similar fast paced organization
• Must know how to effectively use SQL to research, study and answer real world questions (it is a must)
• Proactive and creative solutions driven approach, with a ‘get it done’ attitude
• Strong attention to detail and organizational skills
• Proficiency in Excel/Google Sheets with the ability to help visualize data for customer and internal presentations
• Technical background in Engineering, Economics, Mathematics, the Sciences or equivalent
• Hands on operations experience in a 3+ sided marketplace business

* Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to .