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Apple WW RCC Business Operations Analyst United States, California, Cupertino 367543975
18.03.2025
Description
Design data models for automated reports and develop dashboards using visualization tools such as Tableau to track key trends and generate insights on performance.Present to senior leadership, translating complex data into clear narratives.
Minimum Qualifications
- 8 + years of professional experience in operations, analytics, management consulting, corporate strategy, or equivalent experience. Contact Center experience preferred.
- 5+ years of proven data analytics experience including strong knowledge across these tools and languages: Excel, Tableau, SQL, and Python for data collection, storage, cleaning, preparation, analysis and visualization.
- Experience in data science models and statistical analysis techniques such as text analytics, hypothesis testing, sentiment analysis, regression etc.
- Effective presentation and communication skills, including ability to explain complex data and charts in a concise manner and influence and engage with senior leadership.
- Bachelor’s degree in engineering, mathematics, finance, statistics, analytics or other quantitative area, master’s degree a plus.
Preferred Qualifications
- Familiarity with AWS and Snowflake.
- Proven problem-solving, stakeholder management and cross-functional project work experience.
- Ability to stay positive in high stress situations and balance multiple tasks in a dynamic environment.
- Comfortable to work independently with strong work ethic and attention to detail.
- Curious and self-motivated individual who is highly interested to develop new skills and learn new technologies.
Pay & Benefits
- At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $140,700 and $234,700, and your base pay will depend on your skills, qualifications, experience, and location.Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.
Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.
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