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Apple WW RCC Optimization SMB Program Manager United States, California, Cupertino 738615511
09.07.2025
Responsibilities:- Consult with Project Teams on high-level requirements and strategies that impact RCCʼs SMB strategic marketplace teams ensuring the highest level of customer experience in a scalable manner
- 3+ years experience of program and/or project management
- Ability to communicate quickly and effectively, vertically and horizontally throughout the organization at all levels and across multiple teams
- Consistent track record of prioritizing multiple projects and meeting deadlines; focusing on the most important project in a constantly evolving environment
- Thrives in a fast-paced, ambiguous environment operating at both strategic and tactical levels
- Proven analytical skills and data-driven decision making including quantifying results of strategic and tactical initiatives
- Relevant degree or equivalent experience
- Experience presenting to peers, leaders, and groups of varying size.
- Retail, e-commerce, or contact center experience
- Passionate and self-motivated, with excellent organizational and time management skills
- Ambitious and self-directed, with exceptional decision-making abilities, and a passion for the customer experience
- BA/BS in related field or equivalent experience, MBA/MA or advanced degree preferred
Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.
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