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Microsoft Director Inside Sales Diagnostics Healthcare 
United States, Florida, Melbourne 
363424399

10.09.2024

You will work collaboratively within the Microsoft + Nuance healthcare organization to shape and execute the Diagnostics sales strategy, working directly with the Vice President (VP) of Diagnostic Sales for North America for strategy and direction. You will

Required/Minimum Qualifications

  • 9+ years of technology-related sales or account management experience
    • OR Bachelor's Degree in Computer Science, Information Technology, Business Administration, or related field AND 7+ years of technology-related sales or account management experience.

Additional or Preferred Qualifications

  • 11+ years of technology-related sales or account management experience
    • OR Bachelor's Degree in Information Technology, or related field AND 10+ years of technology-related sales or account management experience
    • OR Master's Degree in Business Administration (e.g., MBA), Information Technology, or related field AND 8+ years of technology-related sales or account management experience.
  • 6+ years of solution or services sales experience.
  • 3+ year(s) of people management experience.
  • Clinical software or hardware sales background in the medical imaging space (e.g. radilogy, cardiology, etc).
  • Familiar with SaaS solutions tailored to the diagnostic healthcare industry.
  • Experience working with clients as an agent for change and efficiency through innovative software solutions.
  • Ability to work in a dynamic environment with aggressive sales growth targets.
  • Ability to navigate, collaborate and succeed across multiple functions.
  • Effective written and verbal communication skills.
  • Intellectual curiosity.
  • Data-driven problem solving.
  • Likes to win and have fun doing it.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
Microsoft will accept applications for the role until September 16, 2024.
Responsibilities
  • Attract, hire, enable, coach, and lead sales talent; create and foster a performance-driven culture where each sales rep is consistently driven to a be top performer.
  • Establish weekly, monthly and/or quarterly sales targets and goals for the inside sales team including daily sales plans, playbooks and reporting for:
    • Sales lead, prospecting, qualification and pipeline creation activity
    • Closing, participation and velocity
    • Accurate forecasting in current and future periods.
  • Build, proactively manage and reliably convert the sales pipeline; set clear direction and ensure the team is pursuing the right opportunities.
  • Develop and drive execution of growth programs for all solutions and services, building a consultative sales force that can deliver the value-add messaging for the full portfolio of offerings and solutions and deploy next generation cross-sell and up-sell programs, driving a deeper and differentiated message around solution capabilities.
  • Evolve best practices related to customer engagement and communications, sales playbook, and aggressive conversion of leads and prospects to engaged targets and customers.
  • Utilize and track sales key performance indicators (KPIs) to hold the team accountable for performance; identify areas where the team may be falling behind plan and provide interventions to ensure revenue goals are met.
  • Ensure that daily, weekly and monthly metrics and reporting become second nature and pervasive throughout the team.
  • Partner with Customer Success to identify, engage and close expansion and upsell opportunities.
  • Partner with Marketing and Product teams to compile competitive intelligence from customer engagements, along with recommendations for pricing, feature-set/bundle improvements to win new logos and displace competitors.
  • Partner with marketing to execute effective demand-generation and call-to-action campaigns.
  • Manage and communicate compensation plans to appropriately incentivize and reinforce the desired go-forward behaviors.
  • Promote a positive, motivational and transparent work environment.
  • Communicate effectively to ensure objectives, expectations, contingencies, and timelines are clear to the sales team. Escalate appropriately to ensure business goals are achieved.
  • Embody our