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Capital One Senior Associate Project Manager Retail Bank United States, Delaware, Wilmington 354133594
As a Senior Associate Project Manager at Capital One, you will aid how Retail Bank Marketing prioritizes critical and strategic business projects. In this impactful role you will work to support the program by which new initiatives are identified, evaluated & prioritized for Retail Bank Marketing support. This includes support of intent intakes, quarterly and annual planning, Agile and JIRA governance and various intent governance routines across a broad group of key stakeholders.
Responsibilities:
Assist in the end-to-end planning & prioritization of Marketing projects to be added to the annual Marketing calendar.
Support the intake forms & process by which stakeholders request Marketing support ensuring timely decisions on requests.
Engage and align with a broad group of stakeholders to define project scope, goals, and deliverables; manage expectations and communicating progress regularly
Aid in quarterly and annual planning efforts by identifying milestones, prepare templates for collaborative planning, ensure teams understand assignments and keep them to task, set up & facilitate planning meetings ensuring appropriate follow up
Continuously assess and refine processes to increase efficiency, productivity, and the overall impact of intake, prioritization, and planning program
Track key performance indicators (KPIs) to monitor program health; help prepare regular updates to leadership and stakeholders on progress
Provide monitoring and status tracking support for cross-team initiatives
Leverage productivity tools to influence better ways to radiate team information and identify improvement opportunities
Able to help establish governance structure where decision-making is weighted toward empowered teams
Understand and coach their teams to adopt development methodologies
Serve as a knowledge and execution resource to the team for productivity tools
This Associate should bring:
Project or program management experience collaborating across broad groups of cross-functional stakeholders
Attention to detail and ability to keep projects or programs on track and problem solve in real-time
Demonstration of excellent written and verbal communication across varying functional groups and levels
Ability to spot opportunities for process improvements & implement change that impacts teams outside of current scope
Strong facilitation skills, able to collaborate, plan, execute and follow-up on meetings at the team level
Organized and able to self-manage details of multiple projects, deadlines and changing priorities simultaneously while maintaining strong and accurate work
Basic Qualifications:
Bachelor’s Degree or Military experience
At least 3 years of Program or Project Management experience
At least 3 years of experienceutilizing Scrum, Kanban or SAFe methodologies
At least 2 years of Relationship management experience
Preferred Qualifications:
Master’s Degree or MBA
PMP (Project Management Professional) certification
4+ years of Program or Project Management experience
4+ years of experienceleading projects across cross-functional teamswithin an organization
. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
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