In this role, you’re expected to:
- Assist in monthly Report, Negative News Report as well as regular updates such as Event Calendar and Board Meeting Reports.
- Consolidate Monthly Performance Report to email to staff.
- Responsible for media complaint; work with Service Advocacy Team to draft media reply and follow up with media in order to minimize negative coverage.
- Logistic support for internal communication activities.
- Handle media interview requests.
- Handle team's overall administrative works such as budgeting, billing and accrual.
- Logistic support for programs and events.
- Perform daily media monitoring on Citibank to ensure the company is properly presented in the public and on competitor and industry to provide up-to-date market information to management and businesses for timely reaction to market movement.
- Develop media materials such as press releases and QAs when and if necessary and ensure our key messages are incorporated in press releases, press notes and holding statements.
- Gather information from business segments to develop press notes and contributed articles.
- Handle post event and regular press enquiries.
- Plan and execute projects; coordinate with external parties; promote the programs internally and externally.
- Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
As a successful candidate, you’d ideally have the following skills and exposure:
- Minimum at least 3 years' relevant working experience ideally with experience gained in banking industry
- Good team player with excellent inter-personal and communication skills to work collectively
- Bachelor’s/University degree or equivalent experience
Communications and External RelationsCorporate Affairs
Time Type:
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