Capital One Senior Process Manager International Procurement Bilingual United States, Virginia, Richmond 341563943
This individual must be able to effectively communicate and influence partners across multiple functional areas including multiple levels of the organization. Strong analytical skills, attention to detail, and the ability to adapt to a dynamic agile environment are essential to succeeding in this role. This individual must display strong leadership skills and be able to drive and motivate others in delivering flawless execution of process improvement projects. Knowledge of how to navigate regulatory requirements, as well as the development and management of process controls, will be critical to maintaining a well-managed process. This is an excellent opportunity to continue your career in the field of Process Management.
General Responsibilities:
Day to day oversight of multiple processes: monitor, report, and plan process improvement or redesign initiatives; define, establish, and manage process controls; identify process improvement opportunities and implement them through collaboration with other groups management; make final recommendations for approval on changes.
Collect, analyze and measure process data, to initiate sustainable business practices and procedures and for reporting to senior leadership and executives; review data for trends and gaps in the process that may require additional review.
Resolve complex problems or transactions, where expertise is required to interpret against policies, guidelines or processes; escalate breakdowns in the process by asking the right questions and identify/involve the right stakeholders to correct breakdowns.
Maintain formal process documents (procedures and diagrams), and document processes and projects (creating project reports, presentations, business cases, and diagrams)
Collaborate on larger initiatives, including representing the department on broader change control forums for input and to represent department interests; may challenge forum decisions if project outcome impacts department processes. May participate in cross-functional project teams, including projects driven by other parts of the organization, to provide input, liaise with training, and partner with groups on execution efforts.
Identify short-term capacity issues and highlight the same to the business. Prepare contingency plans by offering products from alternate sourcing units.
KPI Review with the finance and asset management leadership teams on a monthly basis to provide spend analysis
Define stock replenishment guidelines and ordering frequency based on different planning cycles for each sourcing unit.
Basic Qualifications:
High School Diploma, GED or equivalent certification
At least 2 years of experience in Process, Procurement or Supply Chain Management
At least 2 years of experience in supply planning or forecasting
At least 1 year of experience in Microsoft Office or Google Suite
At least 1 year of experience in business proficient Spanish language skills
Preferred Qualifications:
Bachelor’s Degree
1+ year of experience with ServiceNow or Coupa
Lean, Agile, Six Sigma, Business Process Management, or Project Management certification
APICS certification
. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
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