Preparing the renewal quotations (offers) and sending them to the designated customer contacts, 90 days prior to the ongoing contract expiration date.
Following the escalation process for non-responsive or negative renewal feedback, 30 days prior the expiration date.
Generate the monthly assigned number of leads for EOC/EOS units via SFDC
Provide and maintain the highest level of customer satisfaction, utilizing problem solving skills to bring resolution to all requests/inquiries/complaints.
Provide customers with requested reports and information by email or telephone in a timely and professional manner.
Joining and actively participating in the Renewal Pipeline Meeting, discussing ongoing renewals, sharing feedback and updates and establishing approaches and strategies to bring in the revenue.
Key requirements:
+2 years of Inside Sales or Customer-oriented role background
Excellent MS Office skills (mandatory), SAP/SalesForce (nice to have)
Proficient English Speaker (mandatory), Italian Speaker (nice to have)
Excellent Interpersonal and communication Skills
Bachelor’s degree or equivalent
Our offer:
Competitive Salary regularly increased based on your performance;
Market-leading Sales performance incentive rewarding your individual achievements;
Enjoy 25 vacation days per year, plus extra days off for life's special events
We provide meal vouchers;
Flexible benefits basket with monthly budget allocated (top up medical insurance, life insurance, pension, vacation/ cultural/ fuel vouchers);
Medical Insurance Plan paid by the company;
Christmas and Easter bonuses;
Recognition & referral bonus programs;
Comprehensive induction, ongoing training and development to set you up for success;
In-house and external learning platforms (Udemy) to continue to expand your skills;
Work experience opportunities to help you grow your career with us;
Global employee networks to help you connect and grow;
Employee Assistance Program - Free and confidential service to help with any difficulties regarding work, life and personal or family matters;
In case of unfortunate events, we support you by offering you free days and financial support (handled on a case by case basis) or Family financial aids;
Access Integrity line - Any workplace issues or violations that need to be raised in good faith, can be communicated in a safe, private and confidential environment;
Your family is growing while working at Honeywell? We congratulate you by offering special bonuses;
Frequent Employee Engagement activities fostering an inclusive and diverse work environment;
3 + 2 hybrid work arrangement to support your work-life balance;
Flexible working hours;
Fresh fruit days in the office.
Additional Information
JOB ID: HRD255847
Category: Sales
Location: 3 George Constantinescu,,Upground building, 5th floor (entrance A) District 2,Bucharest,BUCURESTI,020339,Romania