JPMorgan Design Program Manager 

United States, Ohio, Columbus 

333041353

Job responsibilities

• Provide oversight and management of a digital product portfolio; includes project intake, assessment, resourcing, execution, tracking and team capacity
• Partner closely with Design Lead, Product Owners, Tech Leads, and Scrum Masters on execution and delivery, as well as reporting
• Facilitate cross-impacting project discussions with multiple Design teams and stakeholders
• Collaborate closely with Digital Design, Product, Line-of-Business teams to understand the business demand, capacity planning, and guide project execution
• Track projects: ensure milestones are being met and project status is documented and updated regularly; produce reports as appropriate/requested; serve as overall traffic manager
• Partner with Digital and other teams to help drive concept readiness and artifact quality and serve as a single point of contact for project status & issue management
• Ensuring all deliverables (oftentimes complex/interdisciplinary/interlinked) are clearly specified, scoped and agreed between client and internal team(s)

Required Qualifications, Capabilities, and Skills

• 3+ years of project/program management experience working with digital design or marketing teams.
• Experience at both a design studio and a large corporate environment.
• Extensive understanding of Product development lifecycle at scale
• Strong understanding of Waterfall and Agile project methodologies
• Experience or familiarity with Atlassian / JIRA software tools
• Demonstrated effectiveness developing plans, prioritizing activities and driving execution
• Excellent written and verbal communication skills, including the ability to effectively present complex information clearly and appropriately handle sensitive information
• Strong organizational skills with experience coordinating multiple work streams simultaneously, proactively and independently

Preferred Qualifications, Capabilities, and Skills

• Proven ability to collaborate cross-functionally and influence outcomes
• Flexible and adaptable to change direction based on team and stakeholder consensus
• Strong project management skills
• Passionate about creating customer-centric design