JPMorgan Design Program Manager 

United States, Texas, Plano 

873349045

Job Responsibilities

• Provide oversight and management of a product portfolio, including project intake, assessment, resourcing, execution, tracking, and team capacity management.
• Partner closely with Design Leads, Product Owners, Tech Leads, and Scrum Masters on discovery, execution, and delivery, ensuring concept readiness and artifact quality.
• Consult with design teams to develop clear plans, including size, scope, sequence, and next steps for design activities.
• Track projects to ensure milestones are met, status is documented, and updated regularly; produce reports as needed and serve as a single point of contact for project status and issue management.
• Promote and champion ongoing firm-wide and design team process improvements.

Required Qualifications, Capabilities, and Skills

• 3+ years of project/program management experience.
• Understanding of the product development lifecycle at scale.
• Thorough understanding of Waterfall and Agile project methodologies.
• Experience or familiarity with tools including Atlassian/JIRA/Confluence/Monday.com/Figma.
• Demonstrated effectiveness in developing plans, prioritizing activities, and driving execution.
• Excellent written and verbal communication skills, with the ability to present complex information clearly and handle sensitive information appropriately.
• Strong organizational skills with experience coordinating multiple work streams simultaneously, proactively, and independently.

Preferred Qualifications, Capabilities, and Skills

• Proven ability to collaborate cross-functionally and influence outcomes.
• Flexibility/adaptability to change direction based on team and stakeholder consensus.
• Strong project management skills.
• Passionate about creating customer-centric design.
• One year in digital design or product development; experience in a design studio and/or large corporate environment.