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Cisco Licensing Specialist Portugal 32962413
05.02.2025
Your impact:
- Deliver licensing support to partners and/or customers.
- Take ownership of resolving moderate to highly/critical sophisticated problems, depending on the stakeholder's needs; often times being the last level of escalation.
- Builds strong team relationships with other Licensing specialists, Sales team members, product management team members and other organizations within CX and Cisco.
- Escalate issues/problems to the responsible parties for product/process improvement.
- Strive for technical perfection and expertise.
- 2+ years of experience interacting with customers and partners.
- Knowledgeable around Cisco's licensing models or products.
- Ability to address customer needs and escalated issues promptly and independently or as part of a team.
- Proven record on both leading and participating in collaborative work efforts, across theatre and work function, to deliver effective outcomes.
- Demonstrated ability to optimally convey sophisticated information to diverse audiences.
- BA/BS degree or equivalent experience.
- Proficiency in verbal and written languages besides English: (Spanish, Italian, French, German...).
- Passionate about learning and growing knowledge across services.
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