As a Sales Strategy and Operations Manager, you’ll drive strategic, data-driven decisions, as well as elevating the day to day operations, to support sales strategies and shape Mailchimp’s strategic vision.
Responsibilities
Work with all Sales teams including Scaled and Mid-Market sales leaders
Develop analytical models to forecast sales growth and quotas, and track initiatives
Lead compensation planning and execution
Use SQL, MS Excel, Google Sheets, and/or Salesforce to develop, maintain, and automate insights on sales activities, lead management, quotas, and KPIs
Generate insights through visualizations and advanced analytics
Monitor, investigate, and analyze sales data to provide a complete picture of sales productivity, revenue, campaigns, and activities
Develop narratives and recommendations from analyses, build presentations, and present findings to stakeholders
Identify the need for new processes, clarify goals and responsibilities, and lead implementation and improvement efforts
Qualifications
5-7 years of relevant experience in sales operations, revenue operations, or sales support, focused on strategic and operational impact
2-3 years of experience working with customer-facing teams, especially Inbound and SDR
Experience leading complex projects/programs or organizational change
Strong analytical and problem-solving skills (simplifying complex problems and developing data-backed solutions)
Strong business acumen and creativity
Excellent communication and presentation skills
Strong interpersonal skills and ability to influence stakeholders
Points
Experience being on or working with customer-facing teams (especially Inbound and SDR)
Bachelor's or Graduate degree (business, analytics) or equivalent work experience