JPMorgan Technology Operations - Software Contracts Manager 

United States, Texas, Plano 

321196153

Job Responsibilities:

• Oversee and manage enterprise-wide software contracts, collaborating with Corporate and GTI Finance teams to ensure alignment of contractual expenses and cost allocations with software products.
• Maintain and contribute to a comprehensive database of software contracts, ensuring accurate and up-to-date records including key terms, conditions, and obligations.
• Create software contract abstractions that translate technical and legal language into clear, concise, and accessible terms for non-technical stakeholders.
• Collaborate with software compliance teams to assess deployments across multiple environments, supporting cost allocations.
• Drive continuous improvement and automation of operational processes and procedures to enhance efficiency, accompanied by thorough documentation.
• Manage software invoice processing by coordinating transactions with third-party software providers, ESM vendor management, sourcing, and technology product owners.
• Provide training and support to internal teams on contract documentation processes and best practices.

Qualifications:

• Minimum of 5 years of experience in software contract management within a dynamic, fast-paced environment.
• Proven track record in overseeing and structuring large enterprise-wide software contracts.
• Skilled in negotiating business terms of software contracts with vendors to drive business value and manage financial and operational risks.
• Experience in contract documentation, technical writing, analysis, workflow management, or a related role within the software or technology industry.
• Ability to partner with Technology, Legal, and Procurement teams to define optimal terms and conditions.
• Collaborate with business partners and subject matter experts to gather demand and create financial forecasts for enterprise software contracts.
• Experience in vendor lifecycle relationship management, including issue resolution and relationship enhancement.
• Responsible for processing vendor payments via purchase orders and approving associated invoices.
• Experience in Third Party Oversight of vendor engagements.
• Familiarity with transacting software maintenance and extended support contracts is a plus.
• Understanding of software licensing rules, metrics, definitions, and their relation to usage inventory data is a plus.
• Ability to simplify complex information and present it clearly and concisely.
• Strong organizational and project management skills, with the ability to manage multiple projects and meet deadlines.
• Knowledge of SaaS contracts and licensing is a plus.

Preferred Qualifications, Capabilities, and Skills:

• Proficient in Microsoft Office, with a focus on Excel and PowerPoint.
• Understanding of financial and accounting principles.
• Familiarity with technology infrastructure and architecture, including emerging technologies.
• Proficient in using documentation tools, contract management systems, and workflow management software.