Goldman Sachs Wealth Management Marcus Goldman Sachs Fraud 

United States, Texas, Richardson 

298823428

Responsibilities:

• Conduct thorough reviews and audits of dispute cases managed by the resolution agents to ensure accuracy, fairness, and compliance with internal policies and regulatory requirements, particularly Reg E.
• Evaluate the decision-making process in dispute resolutions, ensuring it’s substantiated with adequate evidence and in adherence to regulatory and internal guidelines.
• Work closely with the Controls Assurance and Analytics team to develop and maintain a comprehensive set of controls designed to mitigate fraud risks.
• Engage with various teams across business and operations to reinforce dispute prevention measures, emphasizing quality assurance in the dispute resolution and Reg E compliance processes.
• Participate in cross-functional projects aimed at enhancing the overall effectiveness of fraud management within the Consumer Banking division.
• Stay updated on the latest fraud detection techniques, tools, and industry best practices to continuously enhance fraud investigation accuracy.
• Develop and implement comprehensive controls testing strategies encompassing validation, in-depth investigation, and anomaly detection, focusing on dispute and Reg E processes.
• Provide insightful training and guidance to fraud investigation agents, elevating their competency in fraud detection and investigation.

BASIC QUALIFICATIONS

• Bachelor’s degree in Risk Management, Business Administration, Finance, or a related field from a reputable institution.
• Minimum of 3-5 years of experience in fraud operations, audit, or controls assurance within a reputable financial services environment, with a significant focus on electronic funds transfer regulations, particularly Reg E.
• High proficiency in Microsoft Excel, including pivot tables, lookup functions, complex formulas, index search, and conditional formatting.
• In-depth understanding of relevant regulatory requirements and industry best practices in dispute resolution and Reg E compliance.
• Strong analytical, critical thinking, and problem-solving skills, with the ability to translate complex data into meaningful insights.
• Exceptional communication skills, both verbal and written, with the ability to articulate complex issues clearly and effectively.

PREFERRED QUALIFICATIONS

• Certified Fraud Examiner (CFE) or Certified Internal Auditor (CIA) certification.
• Demonstrated experience in leading and conducting fraud investigations, with a proven track record of effectively identifying and mitigating fraud risks.

© The Goldman Sachs Group, Inc., 2023. All rights reserved.

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© The Goldman Sachs Group, Inc., 2023. All rights reserved.