Uber Program Manager 

United States, West Virginia 

280671332

About the Role

As a Program Manager within the GSS AI & Data Solutions team, you will be managing the pilots and at-scale Gen AI / data labeling projects. A Program Manager leading external projects, you play a crucial role in driving the successful execution of complex projects and programs from inception to delivery. Responsibilities encompass a wide range of activities, both strategic and operational, and require a blend of technical knowledge, leadership skills, and business understanding. Lead complex, cross-functional programs with strong stakeholder partnerships. Drives operations for successful delivery within budget and timelines.

- - - - What You Will Do ----

• Execution and delivery: Independently manage a team of data annotators to drive quality and efficiency. Delivery qualitative and quantitative insights to help improve the model development and maintenance based on customers needs
• Program Leadership: Defines program key OKRs, and KPIs. Ensures alignment with stakeholder objectives.
• Cross-functional Collaboration: Coordinate with cross-functional teams across ops, engineering and product for all data annotation needs with Uber.
• Financial: Owns program budget. Drives efficiency. Run experiments to move to low cost operating models while keeping a high bar on quality.
• Risk Management: Identify and mitigate program risks and issues, ensuring timely escalation and resolution.
• Continuous Improvement: Analyze program performance and implement optimizations to improve efficiency and outcomes.
• Communication: Provide regular program updates to stakeholders, including executive leadership. Conduct weekly, monthly, and quarterly business reviews.

- - - - What You Will Need ----

• Minimum 5 years of experience in program management or operations management
• Experience in solving problems, both structured and ambiguous, at scale with strong attention to detail in fast changing business environments
• Excellent written and verbal communication skills. Ability to influence people across a broad variety of job functions through your relationships
• Strong analytical and quantitative skills with the ability to use data and metrics to back up assumptions and recommendations and drive customer and product-focused decisions
• Self-motivated with a strong affinity for strategic problem solving, operations management and driving action
• Willing to explore and learn new technologies, hybrid processes

- - - - Preferred Qualifications ----

• Experience of working with scaled operations teams
• Exposure to ML / AI based projects.

* Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to .