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What you’ll do
Lead the execution of market research projects, leading all project logistics and planning, and coordination with internal and external partners/vendors
Lead the analysis and reporting of market research projects, conducting analyses, writing reports, and presenting insights, influencing others through storytelling and impactful insights that drive discussion and business action
Lead the design of market research projects, deciding on appropriate research methodologies, drafting research briefs, assessing pricing and feasibility, and securing internal approvals
Deliver actionable insights utilizing a variety of brand measurement sources, including brand health trackers, creative/advertising pre-testing, in-market advertising and media effectiveness studies, and ad-hoc custom qualitative and quantitative studies
Leverage data and insights across a variety of primary, secondary and syndicated sources to bolster insights and recommendations delivered to internal partners
Provide ongoing consumer research expertise and consultation to internal partners and senior leaders in support of marketing strategy decisions
Contribute and continually update your knowledge of evidence-based marketing to refine Capital One’s brand strategy and measurement approaches
You want to be an EVIDENCE-BASED MARKETER.
Your curiosity is endless. There’s always something else to learn
You’re flexible and not afraid of change—in fact you welcome the challenge
You share your point of view, but seek out what might be missing and listen
You have big ideas and know the best ones are driven by proof, persistence and patience
You’re a storyteller. You simplify the complex and compel your audience to act
You know how to enjoy yourself. While fun isn’t mandatory, it certainly seems to follow you
You care—about the work, your team and the customers you serve
Basic Qualifications
Bachelor’s Degree or military experience
At least 5 years of experience in a primary market research role on either the supplier side or client side within the marketing research profession (planning and executing studies)
Preferred Qualifications
At least 7 years of experience in a primary market research role on either the supplier side or client side
Experience leading brand health research and advertising and media effectiveness research focused on marketing communications and business results, ideally in the financial services industry with B2B and B2C audiences
Experience working with analytical tools such as Python, R, SAS, SPSS, SQL, Q or similar tools
Ability to travel within North America
. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
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