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Key Responsibilities:
Understand, document and syndicate the operations strategy, vision and implementation for the strategic ledger program.
Undertake detailed planning of implementation steps including conversion strategies, go-live and operational readiness, run-book definition and execution.
Provide program management consolidation, governance, progress tracking and issue identification and escalation across operations footprint; participate in overall program governance.
Model best practice program execution and promote standardization and consistency across wider operations organization.
Undertake specific program management disciplines and activities e.g. Lead prioritization and status meetings and reporting, maintain program documentation, provide updates at senior forums.
Human Skills:
Leadership & Effective communication
Strong Stakeholder Management to ensure cross collaborative buy in
Proficiency in negotiation to resolve conflicts, reach consensus and manage expectations.
Problem solving to address challenges and obstacles that arise during implementation, identifying solutions and making informed decisions.
Experienced leader building and fostering a collaborative team environment, promoting teamwork, trust, and mutual respect.
Decision making - decisive & data driven to provide clear guidance and alignment.
Adaptability: Ability to navigate the team through ambiguity and embrace change
High emotional intelligence to navigate the team through a complex matrix of stakeholders.
Technical Skills:
Domain expertise: Across Operations and Finance functions and tools. Expert knowledge in end-to-end transaction lifecycle process.
Change management: Large, complex implementations and transformation program expertise in finance and or operations.
Data Migration: Extensive knowledge in migration techniques and tools to ensure seamless transition of data from legacy to new GL platform.
Process Improvement: Extensive knowledge of process improvement with a track record of streamlining operational or finance process.
General ledger Expertise: Good understanding of GL, systems, their functionalities, and best practice implementing.
Business Knowledge: Knowledge of both Markets and Banking products from transaction booking to cash settlement and controls therein.
Vendor Management: Experience in managing software vendors and 3rd party consultant teams.
Strategic Thinking: Ability to align operational process with organizational strategies, with experience in strategic planning and execution.
By joining Citi, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:
Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure
A discretional annual performance related bonus
Private medical insurance packages to suit your personal circumstances
Employee Assistance Program
Pension Plan
Paid Parental Leave
Special discounts for employees, family, and friends
Access to an array of learning and development resources
Time Type:
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