Citi Group Operations Solutions Lead DIR 

United Kingdom, England, London 

995824071

By Joining Citi, you will become part of a global organization whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

Key Responsibilities:

Co-ordinate and articulate the operations strategy, vision and implementation for the strategic ledger program, with specific focus on April 2025 deliveries for CBNA London branch and release 2 (EMEA) and 5 (NAM) discovery phase.

Drive best practice execution and promote standardization and consistency across wider operations organization.

Ensure any process and technology implementation for the strategic ledger implements end-to-end process solutions meeting Operations’ outcomes:

ell controlled environment – control framework, which is complete, timely, accurate and manageable.

Efficient and highly automated – emphasis on STP; no increase in manual work; exception-based processing

Simplified and consistent end-to-end process with clear roles and responsibilities across Operations and Finance

, evolves towards same day / real-time operations and visibility (reporting) for Treasury, Operations and clients.

Functionally complete, supports both product-level and legal-entity level views

Human Skills:

Leadership & Effective communication

Proficiency in negotiation to resolve conflicts, reach consensus and manage expectations.

Problem solving to address challenges and obstacles that arise during implementation, identifying solutions and making informed decisions.

Decision making - decisive & data driven to provide clear guidance and alignment.

Technical Skills:

Domain expertise: Across Operations and Finance functions and tools. Expert knowledge in end-to-end transaction lifecycle process.

Change management: Large, complex implementations and transformation program expertise in finance and or operations.

Data Migration: Extensive knowledge in migration techniques and tools to ensure seamless transition of data from legacy to new GL platform.

Process Improvement: Extensive knowledge of process improvement with a proven track record of streamlining operational process.

General ledger Expertise: Deep understanding of GL, systems, their functionalities, and best practice implementing.

Strategic Thinking: Ability to align operational process with organizational strategies, with experience in strategic planning and execution.

By joining Citi, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:

• Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure

• A discretional annual performance related bonus

• Private medical insurance packages to suit your personal circumstances

• Employee Assistance Program

• Pension Plan

• Paid Parental Leave

• Special discounts for employees, family, and friends

• Access to an array of learning and development resources

Time Type:

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