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Intuit Customer Success Manager ANZ Mailchimp Australia, New South Wales, Sydney 238831904
13.07.2024
Qualifications
- 3+ years experience in a client-facing/account management role with at least 2 years of managing a dedicated book of business
- Business savvy with consultative, problem solving, and issue resolution skills
- Well-organized, with a high attention to detail and ability to prioritize and time manage for successful execution
- Motivated self-starter who is hungry to learn and can provide strong examples of how they have achieved results while balancing demanding expectations
- Strong negotiation skills, comfortable navigating financial conversations, and dealingwith cancellations
- It's easy for you to build and maintain relationships, manage expectations, and identify issues that require escalation.
- Knowledge of Email Marketing or the aptitude to learn it quickly and independently is required.
- Excellent phone, written, and verbal communication skills. Familiar with presenting strategy verbally in person, over the phone, and in email
- The ability to thrive in a fast-paced environment
- Experience with SaaS & marketing automation software is a huge plus.
- Some travel required (up to 15%)
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