Rapid7 Partner Program Manager North America 

United States, Massachusetts, Boston 

236522307

In this role, you will:

• Establish close working relationships with internal teams and the regional Channel Sales Leader as the primary point of contact for all Partner Operations enquiries within the North America region.

• Partner with the data analytics teams and leverage data visualization tools, including Tableau to provide channel leadership with critical data-driven insights into channel performance.

• Develop cross-functional relationships to review and develop processes and enablement in order to enhance the partner experience

• Work with Channel Management and Sales Leadership to determine critical partner profiles for future growth and develop and maintain new partner selection criteria that allow for appropriate partner signup decisions based on market, partner competencies, and long-term partnership potential.

• Responsible for Partner account hygiene and maintenance across all systems.

• Responsible for ensuring smooth execution of all administrative tasks such as Partner Onboarding, Not-for-Resale license provisioning and Partner Program related documentation.

• Responsible for ensuring correct application and enforcement of Partner Program rules and processes within the North America region.

• Responsible for monitoring and ensuring prompt management of incoming Deal Registrations.

• Collaborate with internal teams to ensure accurate lead routing and account mapping.

You thrive in a dynamic environment, contribute innovative ideas, are a self-starter who can identify business issues and determine ways to directly tackle them, possess effective financial and project management skills, and assist in the evolution of our operational and financial models.

• 3-4 years experience working in or supporting a channel environment.

• Strong interpersonal and communication skills, including establishing credibility and trust with internal customers and building influential relationships with partners in the business.

• Strong track record of being highly organized with an emphasis on attention to detail and capable of managing multiple work streams at the same time.

• Working knowledge of G-Suite tools.

• Knowledge of Data Analytic or Data visualization tools, in particular Tableau,

• Experience with Netsuite, SalesForce, Impartner or similar CRM or ERP systems.

• Top-notch data analysis skills; ability to analyze business information and draw accurate conclusions and create data stories.

• Self-starter without requiring prescribed direction or actions; You’re able to diagnose business and process challenges, and drive initiatives to address those challenges.

• Possesses the confidence to implement change and improve on the status quo.

• Quick learner who is naturally curious and thrives in the face of the unexpected, ambiguity and change.

• Team-oriented mindset with proven ability to drive impact through influence and collaboration across multiple functions and levels of an organization.

• Strong work ethic, sense of urgency, and customer service mentality.