SAP User Assistance Developer 

India, Karnataka, Bengaluru 

233666484

What you bring

If this sounds like you, do you also bring:

• Ideally first-language proficiency in English and excellent written and spoken skills in English
• Experience in technical writing
• Excellent collaboration and team building skills across different functional roles and locations.
• The ability to synthesize technical information into a user-friendly written text.
• Excellent knowledge of English grammar and vocabulary (focus on software terminology).
• The ability to manually test software to understand what needs to be documented.
• Acting as a team player and being proactive

Years of experience: 4 to 6 years

What you'll do

As a User Assistance Developer for S/4HANA Cloud Foundation, you will be responsible for the delivery of documentation and learning content for a given product. Each UAD in S/4HANA Cloud Foundation unit works pro-actively and very closely with the developers by being part of our virtual UA team across different locations. You’ll receive training related to your tasks that are relevant for your job. This involves planning, researching, and writing according to the SAP documentation standard, SAP or product-specific Standards and Guidelines.

• Defines and maintains terminology and glossary in own domain for documentation and UI texts.
• Plan and write documentation in line with SAP or product-specific Standards and Guidelines.
• Work in close cooperation with other project members (for example, from development, product management) to describe the application, installation, and configuration of SAP software.
• Ensure quality in all deliverables by proofreading and editing content for linguistic correctness, readability, usability and correct terminology.
• Create UA deliverables (text and multimedia) in close collaboration with developers, UX designers, and other stakeholders to enable users to implement, manage, and use SAP software
• Drive UA tasks related to Artificial Intelligence and automation
• Focus on customer satisfaction and excellent user exp

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