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WHAT YOU'LL DO
· Create high-quality user assistance (UA) deliverables for a range of solutions within SAP Cloud for Customer.
· Participate in and drive innovative projects to improve UA deliverables, processes, and content.
· Work closely with product management and development to deliver content that is clear, concise, and accurate.
· Proactively acquire product knowledge and learn new skills emerging in user assistance and share your learnings with the team.
· Gather feedback on deliverables from customers and other stakeholders and continuously improve content.
· Be the advocate for user experience in your interactions with product management, development, and UX teams.
WHAT YOU'LL BRING
· 5-8 Years of experience in information development, technical writing, or content development
· A university degree preferably in technical writing or a related subject such as language, translation, or communication studies
· First language proficiency in English with excellent communication, writing, and grammar skills
· Working knowledge of DITA content management system and TechSmith Camtasia is an added advantage.
· Willingness to quickly adapt to change and acquire knowledge.
· Ability to work independently as well as in a diverse global team.
Job Segment:Cloud, ERP, Technical Writer, Developer, User Experience, Technology
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