Cisco Technical Consulting Engineer 

Poland, Lesser Poland Voivodeship, Krakow 

216913081

• Be a trusted technical authority to global Cisco customers and partners.
• Work with customers via collaboration tools to tackle highly sophisticated technical issues.
• Engage in cross technology collaborations to help solve issues in heterogeneous network environments.
• Contribute to knowledge base and troubleshooting guides. Train junior engineers and work as a team.
• Be the first to lay hands on the latest and greatest technologies in the field of networking security.
• Recreate customers technical problems in internal pioneering Cisco lab.

• 4+ years of related experience involving customer support element in Security technologies.
• CCNP level knowledge or equivalent (Cert not required).
• Solid understanding of networking fundamentals: TCP/IP stack, Routing/Switching, SSL/TLS, common Application Layer protocols.
• Knowledge and experience in at least one of the network security technologies: Cybersecurity, Firewall, VPN, IPS.
• Evidence of troubleshooting skills.
• Good Knowledge of Linux / UNIX command line tools / environment.
• Proficient in English, written and spoken.

• Capture analysis (Wireshark, tcpdump, etc.).
• Advanced Linux, & Windows skills
• Knowledge in cloud providers: Azure, AWS, Google Cloud, etc.
• Experience with Docker, Kubernetes and DevOps
• Scripting languages (Python, Golang, etc.).
• Experience configuring, troubleshooting Cisco security products.
• Relevant industry certification.
• Presentation and training skills.
• Writing technical documentation skills.

• Grow your technical and soft skills.
• Ability to communicate in seminar and conferences such as Cisco Live and partner meetings.
• Support in pursuing Cisco certifications.
• Chip in to Cisco intellectual capital (Automation projects, Hackathons, etc.).
• Mentoring and coaching.
• Becoming Subject Matter Expert (SME).
• Giving back to local and global community (charity events).

But “Digital Transformation” is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)