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Cisco Technical Consulting Engineer 
Poland, Lesser Poland Voivodeship, Krakow 
394702600

27.01.2025

שיתוף

התחבר/י כדי להגיש מועמדות
Your Impact:
  • Resolve sophisticated technical issues through collaboration with customers and cross-technology teams.
  • Contribute to knowledge bases, troubleshooting guides, and train junior engineers.
  • Recreate customer issues in Cisco labs and assist with escalations.
  • Develop intellectual capital, including documentation and training.
  • Mentor others while configuring, deploying, and troubleshooting Cisco products.
  • Innovate in problem-solving and provide guidance to engineers.
  • Partner with serviceability teams to review specifications and submit bug reports.
Minimum qualifications:
  • 4+ years of related experience involving customer support element in Security technologies.
  • CCNP level knowledge or equivalent (Cert not required).
  • Demonstrable understanding of networking fundamentals: TCP/IP stack, Routing/Switching, SSL/TLS, common Application Layer protocols.
  • Capture analysis (Wireshark, tcpdump, etc.).
  • Proven experience in configuring and troubleshooting Cisco or similar security products.
Preferred qualifications:
  • Advanced Linux, & Windows skills.
  • Knowledge in cloud providers: Azure, AWS, Google Cloud, etc.
  • Scripting languages (Python, Golang, etc.).

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