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Our clients operate in a world where achieving and sustaining performance is more difficult than ever. As a performance improvement professional, you’ll be focused on helping them grow and turn their strategy into reality. You’ll work with high-performing teams that drive growth and deliver exceptional client service while doing your part to build a better working world.
Your career is yours to shape.
Your key responsibilities
• Provide functional and/or technical experience and insights
• Provide strategic and tactical insights to help anticipate client needs
• Design and facilitate client meetings and workshops
• Identify and implement service delivery improvements to improve the quality of the service provided
• Identify and resolve/escalate issues and risks that affect scope, quality, schedule and resources
• Develop and deliver status updates and client-facing communications
• Use technology to continually learn, share knowledge and enhance client service delivery
• Stay current with the latest trends in the industry to be a trusted advisor/subject-matter resource for our clients’ businesses
• Participate in new business opportunities by developing strategies and solutions
• Network to develop long-term relationships both internally and externally
• Enhance the EY brand through strong relationships across a network of existing and future clients
• Support the EY inclusiveness culture
• Flexibility and willingness to manage significant travel depending on time of year
• Must have a valid driver’s licenseSkills and attributes for success
• Strong written and verbal communication skills, especially around breaking down complex structures into digestible and relevant points for a diverse set of clients and colleagues at all levels
• Ability to challenge and inspire coworkers and clients to think about difficult situations in new and transformative ways
• Use of existing knowledge and experience to provide innovative commercial insights for clients, adapt methods and practices to fit operational team and cultural needs, and contribute to thought leadership
• Willingness to improve operational efficiency on projects and internal initiatives
• Ability to support driving projects to completion with the highest quality, regardless of team size or individual responsibilities
• Ability to anticipate and identify risks and escalate issues as appropriate to both internal and client leadership
• Ability to support a positive learning culture
• Dedication to be coached by higher levels and provide coaching and counsel to junior team members to help them developTo qualify for the role you must have
• Proven business or technical work experience in one or more of the following digital grid focus areas: AMI, ADMS, OMS, SCADA, DRMS, DERMS, EMS, GIS, Network Modeling
• Bachelor’s degree or a graduate degree with a minimum of two years of related work experience
• Flexibility and willingness to manage significant travel
• Must have a valid driver's licenseIdeally, you’ll also have
• Experience working with vendor software associated with above focus areas including (Itron, L+G, Schneider Electric, ABB, GE, OSI, CYME, PSCAD, PSS/E)
• Experience delivering consulting services to Power & Utilities clients
EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.
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