What You Will Do
- Be a passionate advocate for Delivery partners, Eaters and Restaurants while answering any questions that come your way.
- Deliver high-quality service across multiple support platforms (mainly tickets, email, phone).
- Create loyalty among new users and get our early adopters to fall in love with Uber all over again.
- Triage issues and escalate them when necessary.
What You Will Need
- Proficiency in Polish is required!
- Good knowledge of English (written and spoken)
- Availability to work in rotating shifts from Monday to Sunday (essential)
- High proficiency using computers (typing, quickly navigating between various tools)
- Exceptional reading comprehension and writing skills. Must be able to connect what users are asking for with answers to their true issues
- Ability to troubleshoot problems and find speedy resolutions.
- Must work well in a team environment, contributing to a synergistic work environment where people learn from one another and continuously improve processes on behalf of users
- You’re an Uber Advocate -- you care deeply about the product and getting others excited to use Uber
- Previous experience in customer support.
* Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to .