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Uber Community Support Specialist Uber Eats Polish Speaker 
United States, West Virginia 
208971258

05.08.2024

What You Will Do

  • Be a passionate advocate for Delivery partners, Eaters and Restaurants while answering any questions that come your way.
  • Deliver high-quality service across multiple support platforms (mainly tickets, email, phone).
  • Create loyalty among new users and get our early adopters to fall in love with Uber all over again.
  • Triage issues and escalate them when necessary.

What You Will Need

  • Proficiency in Polish is required!
  • Good knowledge of English (written and spoken)
  • Availability to work in rotating shifts from Monday to Sunday (essential)
  • High proficiency using computers (typing, quickly navigating between various tools)
  • Exceptional reading comprehension and writing skills. Must be able to connect what users are asking for with answers to their true issues
  • Ability to troubleshoot problems and find speedy resolutions.
  • Must work well in a team environment, contributing to a synergistic work environment where people learn from one another and continuously improve processes on behalf of users
  • You’re an Uber Advocate -- you care deeply about the product and getting others excited to use Uber
  • Previous experience in customer support.

* Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to .