Uber Community Support Specialist - Eats Polish Speaker 

United States, West Virginia 

197273942

What the Candidate will do:

• Be a passionate advocate for Delivery partners, Eaters and Restaurants while answering any questions that come your way
• Deliver high-quality service across multiple support platforms (mainly tickets, email)
• Create loyalty among new users and get our early adopters to fall in love with Uber all over again
• Triage issues and escalate them when necessary

Basic qualifications

• Fluency in Polish
• Good knowledge of English (written and spoken)
• Availability to work in rotating shifts from Monday to Sunday (essential)
• High proficiency using computers (typing, quickly navigating between various tools)
• Exceptional reading comprehension and writing skills. Must be able to connect what users are asking for with answers to their true issues
• Ability to troubleshoot problems and find speedy resolutions.

Preferred Qualifications

• Must work well in a team environment, contributing to a synergistic work environment where people learn from one another and continuously improve processes on behalf of users
• You’re an Uber Advocate -- you care deeply about the product and getting others excited to use Uber
• Previous experience in customer support.

* Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to .