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Citi Group Global Loan Training Partner 
United States, Delaware, New Castle 
139356934

30.07.2024

Responsibilities

  • Work with business partners and stakeholders to identify learning objectives based on target audience and create appropriate courseware.
  • Design training curricula and materials, selecting the most effective training methodology to meet the desired objectives.
  • Drive learning and development best practice improvement projects that assist the business in meeting operations and service targets.
  • Streamline, consolidate and standardize learning and development processes where possible.
  • Create instructor-led materials, web-based trainings and tools to provide complete training offering required for managers, checkers and other specialized roles.
  • Introduce learning interventions that assist in retaining key talent and building a pipeline of talent.
  • Identify and close gaps in procedures and existing training with continuous improvement over time.
  • Ensure that staff is equipped with the requisite skills and knowledge to perform to operational management standards.
  • Ensure all learning events are tracked via GLMS (corporate training system) and generate meaningful and user-friendly MIS

Qualifications:

  • 6 to 8 years of relevant experience
  • 3-5 years’ training design and development, delivery, and classroom management experience Advantage
  • 3-5 years’ Loan Operations experience
  • Experience of Loans IQ system advantage
  • Strong leadership, collaboration, and communication skills
  • Ability to thrive in a fast-paced environment
  • Strong listening skills and ability to absorb feedback and translate to solutions
  • Disposition to solving problems and doing so with high level of resiliency
  • Excellent one-on-one and group presentation/facilitation skills
  • Detail-oriented and strong organizational skills
  • Bachelor’s/University degree, Master’s degree preferred

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Important: The profile needs to have the following experience:

  • Conduct quality assurance reviews on approved loan transactions / processes / documentation
  • Ensure loan transactions are accurately processed and authorized within stipulated Service Level Agreement
  • Ensure loan documentation’s adherence to policies, guidelines and procedures as well as compliance regulations
  • Report deficiencies on a timely basis to Loan operations stakeholders/management

Operations - Transaction Services

Loan Documentation and Processing

Full time

New Castle Delaware United States

$78,080.00 - $117,120.00



Anticipated Posting Close Date:

Aug 05, 2024

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