Management and delivery of the New Hire KYC Foundation Course for Banking, Markets and Citi Commercial Banking (CCB)
Deliver training to all business levels, operations to senior managers
Ensure that all learning and development deliverable / queries / requests are delivered on time and to the highest standard
Develop and maintain good client relationships
Identify skill gaps on an on-going basis and design / amend training material and assessments and accordingly using the most appropriate learning interventions
Remain informed of business strategy changes and of new policy, process and technology enhancements and develop necessary training material.
Maintain Good housekeeping: tracking attendance, on time publishing of training Invites, New Hire follow ups, publishing training material
Strengthen the capabilities and enhance support within an already strong and collaborative team
Qualifications:
2-5 years of KYC experienceand/or learning & development environment
1-2 years of experience in preparing and delivering trainingsto various levels within an organization
Proven ability to make effective and timely decisions
Fast learner and adaptability to work across different regions
Demonstrated ability to build and cultivate partnerships across business regions
Computer literate with good knowledge of MS Office applications
Adult learning and technology-based learning advantage
Good knowledge of learning and development principles advantage
Strong knowledge of Citi systems, products and processes advantage
What we offer:
Competitive salary connected with annual salary review and discretionary annual performance bonus
Social benefits (private healthcare, award winning pension scheme, multisport, life insurance, holiday allowance, anniversary program, competitive maternity and paternity scheme)
Hybrid model of work – from modern offices and from home
Working in a friendly, dynamic, supportive and diverse environment – including multiple affinity and social networks & voluntary activities to engage with
Structured onboarding process and extensive training offering (e.g. including Udemy, Degreed)
Opportunity to have an influence on the way you perform your tasks - our teams are constantly looking for new and better ways and we encourage all improvement ideas
Unlimited development opportunities within Citi global network.
Exposure to a wide range of internal stakeholders as well as to senior management