Vimeo Sr Account Manager 

United States, New York, New York 

125050653

Vimeo is looking for an Sr. Account Manager to build and maintain relationships with our clients. In this role, you will be responsible for growing existing enterprise accounts within our product line. Furthermore, you will identify and land key opportunities within your book of business. We value intelligence and resourcefulness, and are looking for someone who consistently strives to do their best work.

What you'll do:

• Oversee accounts within Vimeo’s Enterprise product customer base in our Corporate segment, with a goal structure oriented toward expanding these existing relationships
• Understand and anticipate clients’ business needs to drive the success of key accounts
• Strengthen client relationships with ongoing communication and new solutions
• Proactively manage customer pipeline to meet monthly and quarterly objectives
• Confidently conveying Vimeo’s value proposition both in-person and via automation
• Assist in collecting client feedback, defining processes, and identifying best practices
• Identify opportunities for upselling and cross-selling additional products/services to meet clients’ evolving needs.

Skills and knowledge you should possess:

• 6+ years of experience in a customer-facing role within the SaaS industry
• Strong experience retaining and expanding accounts
• Ability to multi-task across multiple projects and internal partners
• Thorough working knowledge of sales tools, including a CRM like Salesforce, HubSpot, or comparable

Bonus points for:

• Online Video Platform (OVP) experience, or knowledge of online video technologies
• Knowledge of live streaming technologies
• Experience carrying a $4MM+ Annual Recurring Revenue (ARR) book of business
• Track record of exceeding quotas