Microsoft Senior Content Designer 

Taiwan, Taoyuan City 

117946409

Required Qualifications:

• 8+ years of experience designing content for user interfaces, workflows, or digital products—preferably in enterprise or collaboration software.
• Demonstrated leadership in defining and executing content strategy at a product or cross-product level.
• Strong portfolio showcasing product writing, content systems, UX flows, and strategic thinking.
• Comfortable working in collaborative design tools like Figma and open to writing directly within visual design environments.
• Willingness to explore and adopt emerging tools—including AI-assisted content systems—that enhance writing quality, streamline iteration, and improve speed-to-delivery. Also shape prompt design, model instructions, refining AI-generated outputs.
• Ability to balance human-centered language with content patterns, systems thinking, and data-informed decisions.
• Skilled in collaborating with multidisciplinary partners across Product Management, Engineering, and Research.
• Bachelor’s or Master’s degree in English, HCI, Design, Communications, Journalism, or related field—or equivalent experience.
• Native‑level fluency in English and experience writing for global, diverse audiences.

Preferred Qualifications:

• Experience with productivity or communication platforms at scale (e.g., chat, meetings, collaboration tools).
  
• Understanding of voice, tone, and terminology governance in complex ecosystems.
  
• Familiarity with AI-powered content generation or prompt design is a plus.
  
• Experience contributing to or building design systems and reusable content components.
  
• Background in accessibility, localization, and inclusive content practices.

• Lead content design and strategy for major cross-surface experiences like pre-meeting setup, live meeting interactions, and post-meeting outcomes.
• Develop and maintain scalable content systems, terminology frameworks, and voice and tone guidelines across Teams products.
• Mentor junior and mid-level content designers and elevate the discipline through feedback, critique, and process leadership.
• Collaborate deeply with PM, Design, Engineering, and Research to drive product vision and end-to-end scenarios.
• Apply qualitative and quantitative insights—including research, usage data, and A/B tests—to guide and evolve content experiences.
• Represent content design in cross-functional planning, roadmap discussions, and product reviews.

You’ll Love This Role If You

• You bring a strategic mindset and enjoy shaping the end-to-end content experience across a large, complex product.
• You’re passionate about using language to create clarity, empathy, and impact in enterprise tools.
• You are energized by working in fast-moving teams that span disciplines and time zones.
• You advocate for users and know how to align business, design, and technical needs through content.
• You enjoy mentoring others and fostering a culture of collaboration and craft excellence.